Assistant Manager - Outlet

Job description

Description

To function as the Business and a Marketing Specialist for the Outlet, to ensure that the outlet operate successfully, in accordance with the standard of the hotel and are individually profitable

Job Description

· Ensures that minimum brand standards have been implemented.

· Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.

· Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

· Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

· Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

· Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate.

· Monitors service and food and beverage standards in the Outlet. Work with the Assistant Outlet Managers, Executive Sous Chefs and Chef de Cuisines to take corrective actions where necessary.

· Conducts frequent and thorough inspections together with the Executive Sous Chef, of the Food and Beverage Operation.

· Frequently verifies that only fresh products are used in food and beverage preparation.

· Assists the Executive Chef/Executive Sous Chefs with creative suggestions and ideas.

· Assists in conducting monthly inventory checks on all operating equipment and supplies.

· Liaises with the Kitchen and Beverage Department on daily operations and quality control.

· Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.

· Ensures that the outlet is kept clean and organized, both at the front as well as the back of house.

· Liaises and organizes with Housekeeping Department that the established cleaning schedules are strictly adhered to.