Manager-Learning and Education - GTPM HUB-HK-GZC

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager-Learning and Education - GTPM HUB-HK-GZC.

Principal responsibilities

·  Act as the main contact in each of the GTPM Hub site to provide training and coaching to Hub new joiners before they move into operation.
·  Maintain a certain level of the existing CM/QC routine work.
·  Lead the Training Workstream in each of the Hub site and closely work with the HR L&D to support the continuous learning for GTPM Hub colleagues.
·  Provides administrative support to the Hub learning activities (e.g. Hub clinics, Risk Dep program).
·  Review the new joiner assessments and ensure they are updated and maintain the e-learning platform.
·  Support SME team on different initiatives (e.g. thematic review). 
·  Maintain the trainings records and relevant data always updated on the learning platform.

Requirements

·  Background in Learning and Development/Training Environment, and experience in training techniques, methods, and evaluation is preferable.
·  Ability to explain technical aspects in simple way to various types of learners such as new hires and existing learners.
·  Strong communication and presentation skills required with excellent planning and organisational skills.
·  The role requires strong inter-personal and communication skills with the role holder required to liaise and coordinate with Operations management and team members across multiple sites.
·  Should be a Team Player and collaborate with various teams across the multiple sites.
·  Ability to provide constructive feedback.
·  Ability to maintain control, direction, and motivation in an ever-changing environment.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.