Senior Digital Product Owner - Global Private Banking

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.

We are currently seeking a high calibre professional to join our team as a Senior Digital Product Owner.

Principal Responsibilities

·  This position is responsible for the development of different digital products, journeys and experiences, their implementation and continuous management/upgrade within the Global Digital Servicing domain, operating within the set budgets to deliver an agreed roadmap or core milestones
·  The scope of Digital Products covers a broad range journeys and experiences that re offered to Global Private Banking (GPB) clients via online banking, mobile channels and staff-facing portals (incl. hybrids thereof)
·  Investments Insights, Research and associated content
·  Digitalised onboarding processes
·  Digital Order Management System (trading, structuring, self-directed trading and payment capabilities)
·  Enhancement of Client portfolio analytics
·  Enhanced systematic approach to digital Alerts & Notifications, Next-Best-Actions and communications via approved social media channels
·  Enhancement of Client Reporting and Analysis
·  Further digitalisation of investment products and services
·  Enhancement of existing rules engines into all digital products

The position focuses on the implementation of a global digital product across all booking centres within GPB taking of course regional and market-specific requirements into account.

The position holder will operate at the centre of one or more cross-functional teams (BA’s, Architects, Designers, etc.) for the delivery in each digital product.

The position holder is also responsible to for incorporating requirements based on HSBC’s regulatory and legal standards, input from global and market stakeholders, evolving client needs, and the latest regulatory and technological trends, as well as competitors activity.

Requirements

·  Profound knowledge in Private Banking, understanding of GPB client needs and behaviour in general and for the specific Digital Product – across all booking centres and for all relevant markets GPB is focusing on
·  Expertise in dealing with regulatory and legal issues, e.g. cross-border and product distribution topics, relevant for each Digital Product across all booking centres and all digital channels
·  Strong understanding of Digital business, while experience with travel, lifestyle, and/or other consumer product development is a strong advantage
·  Willingness and content-based capability to challenge stakeholders and project team members in a constructive, collaborative way
·  Deep understanding of agile delivery principles and quality software engineering processes and practices
·  Hands-on experience leading business analysts, product development teams (UX designers, software engineers and QA engineers) on projects that touch a range of technical platforms (digital, mainframe, server based etc)
·  Extensive experience with the range of product development and deployment activities including identifying opportunities, product discovery, engaging a wide range of functional experts to agree deployment approach, project execution, launch, and post launch performance measurement and management
·  Proven ability to manage third party partners both in partnership development when required, and ongoing partner management
·  An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen, ability to drive strategy into action
·  Proven ability to build strong relationship across stakeholder groups on different levels with the ability to effectively influence and communicate across various business lines
·  Internal and in particular external client focussed, results based approach, able to deliver to deadlines
·  Demonstrates flexibly when addressing shifting or competing priorities
·  Proven ability to influence broad teams with diverse background in a project management environment
·  Bachelor’s degree (or equivalent experience) or above
·  Strong stakeholder management, communications and presentation skills
·  Energetic, positive attitude and team player

You’ll achieve more when you join HSBC. 
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.