Programme & Project Services Manager

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Programme & Project Services Manager. 

Principal responsibilities

·  Builds the project team confidence though demonstration of knowledge and experience; takes an active role in contributing ideas to development of the project in line with the requirements and the Change Framework. 
·  Oversees development of a programme plans and recommends measures to optimize the plan making it more effort, time and cost effective for the portfolio
·  Supports the Programme / Project Manager and Business Stakeholders in defining required scope, quality, cost and effort. 
·  Identifies and manages change requests, is able to estimate its impact to scope, time, budget and effort, provides the sustainable value to the organization by improving the efficiency of how projects are managed.
·  Proactively monitors the project execution to effectively identify risks/ issues, analyses risks / issues to understand impact on scope, cost and time to define the mitigation and contingency plan.
·  Tracks and reports financial performance metrics and builds budget control to manage expenses. Supervises and leads the programme/project to ensure that the goal is achieved 
·  Develops communication and reporting strategy, coordinates between stakeholders for progress reviews, key decisions, documentation and approvals. 
·  Sets the pace and operating rhythm, drives a culture of achievement and ensures pace by identifying and removing barriers to programme/project success 
·  Ensures quality reporting; share ideas on implementing new quality standards and quality tools.

Requirements

·  Experience of working in a change environment as PMO/PM (Project Management Office, Project Manager)
·  Plays active role in development and monitoring of a well-defined project/ programme plan, identifying the key milestones and engaging with stakeholders to assign roles/tasks responsibilities.  Works closely with stakeholders to develop programme/ project key documents (such as plan, roadmap, etc.) 
·  Works with the Programme / Project manager to ensure programme/project team follows all quality assurance processes, Change Framework and uses Group standard tools 
·  Achieving benefits (cost reduction, revenue increase, strategic goals) set out in the business case, with key focus on timely definition of benefits’ realization KPIs 
·  Strong verbal and written communication skills and solid experience in face to face presentation.
·  Strong knowledge of banking and understanding of how change drives benefits for HSBC, its customers and other stakeholders 
·  Identifies and manages change requests, is able to estimate its impact to scope, time, budget and effort, provides the sustainable value to the organisation by improving the efficiency of how projects are managed
·  Working with multiple business and delivery partners, Monitoring and controlling projects to meet timescales and to ensure highest quality necessary in a competitive marketplace

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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