Officer (Funds Operations) - GPB COO ASIA

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Officer (Funds Operations) - GPB COO ASIA.

Principal responsibilities

·  Support the order processing, settlement, corporate actions, transfer, and maintenance tasks.
·  Provide accurate and quality work to minimize reversal rate and complaint cases.
·  Handle exceptions and problem cases under advice and supervision of manager.
·  Report irregularities and issues to supervisor promptly and accurately.
·  Arrange payment settlement with client and counterparties.
·  Provide quality services to internal and external clients in accordance with all group standards.
·  Follow up independently with queries raised, escalating to line manager where appropriate.
·  Back up other colleagues of the team in accordance with back up arrangements as advised by managers.
·  Proactively seek out opportunities to assist other team members.
·  Proactively learn other tasks in order to become familiar with the full operations flow.
·  Ensure compliance with all relevant internal control documents and external regulatory requirements.
·  Ensure Service Level Agreement on various tasks.
·  Proactively initiate enhancement in job processes.
·  Be flexible to perform any assignment/task or ad hoc projects per request (e.g. Holiday Support, OT, UAT, job reallocation, etc.)

Requirements

·  Excellent understanding of Funds industry and possess adequate level of knowledge in its products.
·  Knowledge of Funds operations particularly from distribution side of business.
·  Familiar with the securities market and banking practice.
·  Strong numerical skills.
·  Good problem solving skills.
·  Ability to meet tight deadlines.
·  Good communication and problem solving skills with proficiency in English and working knowledge of Simplified/Traditional Chinese.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.