DIGITAL PRODUCT MANAGER

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. 

We are currently seeking an experienced professional to join our team in the role of Digital Product Manager . 

Business: Global Data Analytics & CRM

Principal responsibilities

·  Accountable for owning and managing product backlog from discovery through to final delivery to the business/ customers including prioritisation of backlog items (new requirements, defects, CRs) based on a variety of business, technical, commercial and customer considerations.
·  Subject Matter Expertise input to the requirements elaboration process, supporting Requirements Management teams with data, technical and competitor insight and industry best practice.
·  Full participation in agile sprints (daily scrums, spring planning, reviews and retrospectives) through co-location with Scrum Master, technical lead, Analysis and Design as needed, providing clear articulation of product vision and direction.
·  Approval of product at the end of sprint and readiness for release to customers.
·  Develop strong working relationships with market stakeholders across the globe to understand the local product, regulatory and competitive environment in order to design this into global requirements.
·  Report on the status of product backlog and sprint deliverables including business value and priorities.

Requirements

·  Very strong analytical ability and problem solving skills - excellent attention to detail and the ability to see things through to completion.  The ability to quickly understand customer and operational considerations, e.g. risk.
·  Experience of managing a team leading requirements activity to support the delivery of digital products and features across regions/markets.
·  Highly developed communication skills, both written and verbal, to explain complex or technical issues.
·  Experience of User Centered Design methodology.
·  Leadership experience in Scaled Agile/Agile, process improvement and LEAN thinking environment.
·  Subject Matter Expertise of digital channels or digital messaging platforms, including technical, market place and customer considerations.
·  Pragmatic decision making skills, with the ability to make clear judgments based on data and understand the implications.
·  Ability to lead and influence.
·  Strong negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.
·  Respectful of different cultures, working with colleagues from across all 5 regions (North America, LATAM, Middle East, Asia Pacific and Europe).

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 

***Issued By HSBC Software Development (GuangDong) Limited***