Counter Services Officer

Job description

Job Advert Details

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion.  Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

Principal Responsibilities:

·  Deliver high standard of service to customers and meet their needs with courtesy;
·  Count cash received and to check for forgeries;
·  Count cash/coins paid in/out;
·  Cross-sell bank products whenever opportunities arise;

Information

·  Customer-service focused mindset;
·  Preferably with general understanding of bank products and services;
·  Prior banking industry experience would be preferable;
·  Good communication skill in English and Chinese is preferred;
·  Good communication skill and basic computer knowledge
·  To be considered for this role, the relevant rights to work in Macau is required.

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

·  Pension Fund
·  Medical insurance covering dependents and wellness
·  18 days and above Annual leave
·  Bank holidays
·  Birthday leave, Festival early leave, Parental leave, Examination leave etc.
·  Preferential Banking Offers
·  Employee Education Benefits Program
·  Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.