Consultant Specialist

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist .

Business: WPB Technology

Principal responsibilities

·  Provide end user support, as part of a 24x7 rota, for our observability tools, namely AppDynamics, Splunk & DataDog and for our wider WPB development community
·  Support the full system engineering life cycle, including requirements analysis, design, development, integration, test, documentation, implementation following defined best practices and operational workflows for both on-premises and AWS infrastructure.
·  As an expert in Splunk, AppDynamics and Cloud make sure to question current solutions and always think about ways to improve our codebase
·  Edit and maintain configuration files associated to the supporting toolin
·  Drive and own your infra mentality, upskillng yourself & those around you where needed and using data to drive decisions
·   Drive deliveries forwards whilst ensuring effective partnering between colleagues and stakeholders
·  Create and maintain documentation for the various services and processes we support.
·  Ensure good governance, timely/accurate reporting and management of epics, stories & 
·   Setup and/or manage multiple work streams depending on their size and comple
·   Play a crucial part of a predominantly virtual team of Infra DevOps engineer
·  Perform code (peer) reviews for other team members. Use it as an opportunity to encourage good practices in the team
·  Our team is always open to new ideas! Try to find ways to improve our day to day work with new automations or tools of your invention.

Requirements

·  Fluency in written and spoken English and be comfortable working in a multi-cultured/global environment
·  Have experience supporting and building services in the public cloud (ideally AWS)
·  Experience of deploying infrastructure as code via Terraform
·  In-depth understanding of version control software via the likes of Git
·  Scripting experience (Python / Bash etc.
·  Knowledge of Splunk, AppDynamics & DataDog from an administrative perspectiv
·  Software deployment experience by way of continuous integration/continuous delivery (CICD) Pipeli
·  Proven problem solver who can work on their own or inclusively taking ownership when required. Able to take a hands on/off view when managing problems.
·  An ability to translate technical details into easily understood and consumable data/reports.
·  Have an automation/change mentality and strive for constant improvements via automated processes
·  Have a keen interest in the latest technology and an eagerness to learn

HSBCAL/GZ*

About HSBC Technology China

We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

***Issued By HSBC Software Development (GuangDong) Limited***