Configuration Analyst - AUTOMATION OPS TRANSFORMATION

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Configuration Analyst - AUTOMATION OPS TRANSFORMATION.

Principal responsibilities

·  Analysing and understanding the business processes in detail where required.
·  Designing automated process solutions in accordance with standard design principles and conventions.
·  Configuring new automated processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
·  Creating and maintaining solution documentation.
·  Supporting existing processes and implementing change requirements as part of a structured change control process.
·  Problem solving issues that arise in day to day running of automated processes and providing timely responses and solutions as required.
·  Creating and documenting test procedures and scenarios for the pre-UAT phases.
·  Supporting the Operational Teams during the UAT and rollout phases.

Requirements

·  Support existing processes and implementing change requirements as part of a structured change control process as well as problem solving issues that arise in day-to-day running of processes and providing timely responses and solutions as required.
·  Experience working on Agile Methodologies
·  An understanding of workflow based logic and the ability to both understand a business process from a workflow diagram, and to illustrate a written process description as a workflow diagram.
·  An aptitude for logic and mathematics.
·  An understanding of formal change control procedures and disciplines.
·  Good written skills with the ability to clearly document and explain business processes and automated solution designs.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.