Client Services Manager HSBC China

Job description

Job description

Markets & Securities Services (MSS)

Markets & Securities Services enables our corporate and institutional clients to access financial markets and liquidity, unlock investment opportunities, manage risk and transact seamlessly. We do this by bringing together financing solutions; sales, trading and distribution across multiple asset classes; research; clearing and settlement; global and direct custody; and asset servicing. Our global network is combined with emerging markets leadership and specialist expertise, giving clients the confidence to go where the growth is and capture new opportunities.

We are currently seeking an experienced professional to join our team.

In this role, you will:

Identifies business opportunities to increase customer base and promote new product/services, and contributes to the Bank’s profitability

Asserts market influence and maintains the Bank’s domestic position and reputation

Manages customer relationships, increases customer satisfaction and maintains the bank’s no.1 status in market share and top rated service ranking.

Keeps clients updated in a timely manner of all changes in regulations, rules and local market.

Monitors client onboarding progress to ensure continuous delivery of premium services to cross-border clients

Ensure effectiveness and efficiency of staff

Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.

Requirements

To be successful in the role, you should meet the following requirements:

Good command in English. 

Have prior working experience in the custodian bank or securities industry, and be familiar with the QFII, RQFII, CIBM business and and have broad knowledge of settlement process of A/B share and interbank bond markets. 

Able to work independently without much guideline/precedent. 

Be competent professionally to bring best practice ideas to the team. 

Strong capacity to manage client interests and be customer focus. Strong interpersonal and communication skill.

You’ll achieve more when you join HSBC.

www.hsbc.com.cn/careers

 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /CJ

 

Issued by HSBC Bank (China) Company Limited