Assistant Vice President, Human Resources Advisory

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President, Human Resources Advisory

Principal responsibilities

·  Support people managers and employees in navigating the spectrum of HR Services with coaching and advice to help resolve queries.
·  Relationship manage and co-ordinate support for enquiries that touch multiple areas of HR, this may involve co-ordinating multiple HR specialists to resolve issues. 
·  Support interpretation of policy and procedures.
·  Support change activities for managers and HR colleagues around a broad range of HR Processes.
·  Give support and encourage customer adoption of HR Systems and tools. 
·  Support understanding of how HR products and services are received to continuously improve the overall workforce experience by using case and knowledge management tools to identify trends in the questions and challenges colleagues have.
·  Identify improvements to make HR services and products (and the supporting policies and processes) even better for the workforce based on data from case and knowledge management tools
·  Provide the appropriate level of support for Senior Executives (Global Career Band 0-2) providing end to end co-ordination and quality assurance of queries and transaction resolution.

Requirements

·  Qualifications in Human Resources, experience in Employee Relations, Consulting or Generalist roles.
·  Experience of managing the people aspects of change programmes. 
·  Experience of working in UK HR Domain.
·  Well-developed analytical, problem solving and decision-making skills combined with influencing and negotiation skills. Excellent organisational and planning skills / attention to detail
·  Excellent communication and interpersonal skills, with ability to maintain effective working relationships with teams, peers, senior management and business stakeholders (Collaborative working style )
·  Good understanding and knowledge of MS office (Excel, PowerPoint), ServiceNow tool
·  Persistence and courage of their own convictions to follow up on noted quality issues and monitor agreed management
·  Proven ability to work well under pressure within demanding and changing timescales/deadlines
·  Strict adherence to the requirements of confidentiality, discretion and integrity

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***