Assistant Manager, SME and Projects - HSBC Life

Job description

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region.

Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as an Assistant Manager, SME and Projects.

Principal Responsibilities

·  Provision of user requirements from insurance operation perspective 
·  Review of BAU processes and make proposal to streamline/improve the processes 
·  Review system solution to meet business requirements
·  Ensure there is sufficient testing performing for system/process changes
·  Prepare and review of forms and customer communication including email, SMS and letters
·  Propose/support manual workarounds before system solution is available
·  Prepare briefing / communication to the BAU teams - NB, Policy Servicing and CS teams for the rollout of process and system changes

Requirements

·  3 years’ experience in life operation administration or business analysis, of which at least 3 years with supervisory/managerial level within life insurance industry
·  Strong planning, analytical, problem-solving and organizational skills
·  Good technical and product knowledge in Insurance
·  Initiative, self-driven, good inter-personal skill, negotiating and influencing skills
·  Good communication and writing skills in English and Chinese

You’ll achieve more when you join HSBC

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited