Partner Operation Support Specialist

Job description

Partner Operation Support Specialist

  

Job Description:

   

Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world.

The Partner Operation Support Specialist is responsible for end to end operational activities and projects within Partner Support Domain, as well as Deployment of HPE branded services via partners. To ensure that partners are delivering ‘best in class’ service to HPE’s customers at all times, as per the Ops Guide(s) definitions and the HPE defined criteria and quality standards. Executing various tasks related to channel partners.

The role is also responsible for performing general operation support tasks required in the organization.

How you'll make your mark:

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Fully understand the strategic business aspect of the Partner Support Domain

· 
Being the main contact for all projects related matters for partners

· 
Perform other various tasks regarding HPE partners

· 
Escalations to the country/remote PSDMs (Partner Service Delivery Managers)

· 
IT escalations in the case of system issues

· 
Administrative tasks regarding channel partners

· 
All other legally permissible tasks requested by the line manager

About you:

· 
Bachelor Degree in Business or equivalent experience

· 
1-2 years of experience or a similar position

· 
Previous experience with partners is an advantage

· 
Fluent in written and verbal English

· 
Analytical skills and a consultative approach to operational and change management

· 
Proactive team player with ability to work to deadlines and under pressure when needed

What we can offer you:

· 
Attractive compensation package

· 
Career and Development - worldwide career opportunities, access to a high-tech Engineering Lab

· 
Work That Fits Your Life ­- 24 days annual paid leave, have a free afternoon once a month, 6 months paid parental leave with 100% of your salary, possibility to work from home, transition support through life events

· 
Wellness and Health Programs

· 
Socially Engaged Community - 60 hours/year additional time off for volunteering, plastic free office, participation in socially responsible causes via partnership with 50+ non-government organizations.

· 
Exciting Workplace Experience

If you are looking for challenges in an exciting, supportive and international work environment, then we definitely want to hear from you. Continue the conversation by clicking apply now below, or directly via our Careers Portal at www.hpe.com/careers.

Join us and make your mark!

Find out more about us and follow us on:

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Job:
Services

Job Level:
Entry

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.