Business Operations Analyst

Job description

Business Operations Analyst

  

Job Description:

   

This position reports to the Service logistics groups, and will help support customer field replacements and oversea various internal processes. Interaction with various levels of the organization is required. This position requires consistent interaction with customers on a daily basis.

Works collaboratively with clients and stakeholders - both external and internal to the company - to research and elicit, analyze, validate and document business requirements, and to ensure that those requirements clearly reflect true business needs, correctly representing all stakeholders. Translates business needs into system/ application requirements and project components to help determine solutions to business problems. Assists team members in producing functional requirements for tool development. Proactively identifies and manages changes to requirements and identify risks for the company’s clients. Effectively manages client’s expectations. Applies industry and information technology expertise to support proposals, feasibility studies, implementations and new business development.

Responsibilities:

·  Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.
·  Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
·  Research, identify, and specify solutions to problems.
·  Support and conduct visualization, user experience and configuration elements of solution design.
·  Document requirements specifications using high-maturity methods, processes and tools.
·  Support requirements management and change management processes.
·  Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
·  Consider the business implications of the application of technology to the current business environment.

Education and Experience Required:

·  Bachelor's degree in a technical or business discipline or equivalent experience.
·  Minimum of 2 years of related experience or a Master's degree and up to two years of experience.

Knowledge and Skills:

·  2+ years experience.
·  Essential: requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high- level information into details; abstracting low- level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; requirements change management and traceability; identifying risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain.
·  Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans

Hewlett Packard Enterprise Values:

Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

Bias for action: We never sit still - we take advantage of every opportunity

Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

HPE is an EOE / Female / Minority / Individual with Disabilities / Protected Veteran Status

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at www.hpe.com/careers

You can also find us on:

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

Job:
Services

Job Level:
Intermediate

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.