Human Resources Coordinator - Embassy Suites by Hilton Aruba Resort

Job description

A Human Resources Coordinator is responsible for organizing, delivering, and evaluating training programs to deliver an excellent staff experience while supporting management on proper policies and procedures. The Human Resources Coordinator also coordinates and implements Team Member activities, workshops and projects, as assigned and provides clerical and office support and assistance to department management.

What will I be doing?

As a Human Resources Coordinator, you serve as an integral component of the Human Resources function by supporting learning and development initiatives. Specifically, a Human Resources Coordinator will perform the following tasks to the highest standards:

·  Support the hotel with departmental training requirements
·  Organize, deliver, and evaluate training programs as required
·  Manage employee relation issues in the hotel in a confidential manner, including disciplinaries and grievances etc.
·  Work with local organizations and schools to promote the hospitality industry and internships within the Hotel
·  Support and advise Managers on proper policies and procedures
·  Taking the lead and executing all Team Member events, activities, committees and workshops ensuring high quality results
·  Assist with Social Media initiatives to promote recruitment and showcase positive working atmosphere 
·  Lead and emcee hotel monthly Coffee Break for Team Members, ensuring a fun, joyful and informative atmosphere 
·  Act as a role model in the cultural and organizational transformation of the Hotel
·  Provide input of Training aspects for all activities and plans of the Hotel
·  Support individual and career development for Team Members and Leaders 
·  Handle with Team Member benefits such as Cross Training, Hilton University and Go Hilton
·  Conduct New Hire Orientation and guide new Team Members and Interns with their onboarding
·  Partner with departments to deliver training programs and other organizational and leadership development interventions when necessary
·  Monitor and conduct learning and development reviews with each department
·  Prepare annual training & events plans and training & events calendars for the hotel
·  Attend all mandatory meetings
·  Follow and know emergency procedures as needed
·  Maintain a good working relationship with other departments and Team Members
·  Maintain communication with departments involved in any assigned Human Resources project/activity

What are we looking for?

A Human Resources Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

·  Thorough knowledge of modern learning and development tools and technique
·  Excellent communication and presentation skills
·  Excellent people management skills
·  Demonstrated ability to develop interpersonal relationships
·  Positive attitude
·  Committed to delivering a high level of customer service, both internally and externally
·  Excellent grooming standards
·  Flexibility to respond to a range of different work situations
·  Ability to work under pressure
·  Ability to work on their own or in teams
·  Proficiency, at an advanced level, with computers and computer programs, including Microsoft Word, PowerPoint, Canva
·  Exceptional presentation and grooming

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

·  Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!