Conference and Events Sales Executive

Job description

Working for Hilton

Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.

Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties.

Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 119 countries and territories and an award-winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all!

 

What will I be doing?

In your new role as Conference & Events Sales Executive you will represent Hilton in the development of market segment(s) and new customer relationships while maintaining existing relationships with assigned accounts. You will consistently strive to maximise revenue in rooms, public space, food and beverage and ancillary products and services. More specifically you will:

·  To conduct and champion increased demand and overall revenue
·  To conduct post follow up meetings and calls for feedback
·  Ensure all reports are produced as requested by Management
·  Creating accurate and clear proposal and contracts in accordance with brand and property standards
·  Regularly update and maintain accurate account and contact information in the Delphi computer system
·  Develop targeted accounts/PCO’s/Event Planners
·  Making face to face sales calls out the hotel in local and remote markets
·  Conducting Site Inspections of the hotel with potential clients
·  Attend weekly sales meeting and other meetings as required
·  Attend industry related functions, trade shows and hotel related events
·  Carry out constructive handovers between the client and Events operations team
·  Assist in the training and development of new team members and event coordinators
·  Track the revenue development of accommodation and catering and implement tactics to boost revenue
·  Display well-developed financial analysis and yield skills to ensure optimum revenue for available accommodation and function rooms
·  Collate market intelligence

What are we looking for?

 

The ideal candidate will have a passion for delivering an exceptional guest experience. To be successful in this role you will have:

·  Ability to understand key business indicators and competitive trends
·  Previous sales experience, preferably in hotel or leisure sector 
·  Knowledge of budgeting or cost-management
·  Innovative in the delivery of Sales initiatives
·  Proven organisational and planning skills
·  Ability to work under pressure at all times
·  Willing to work irregular hours and over weekends
·  Committed to delivering a high level of customer service, both internally and externally

 

Thrive at Hilton

Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member’s professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams:

·  Workplace flexibility (work life balance)
·  Professional leadership development framework
·  Worldwide career opportunities
·  Access to Hilton University and over 5000 online learning programs
·  Free events and activities
·  Discounted gym membership
·  Free staff meal and daily dry-cleaned uniform
·  Discounted accommodation and food & beverage rates globally
·  Participate in ongoing recognition programs
·  Diverse by nature and inclusive by choice
·  Support to participate in a variety of local volunteer activities
·  Fast track to Hilton Honors Silver status