Vendor Performance Specialist
MALAYSIA Sales
Job description
Job Description Summary
Job Description
Essential Responsibilities
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Perform purchasing activities to provision outside vendor repair services of aircraft engine parts and component for GEESM needs, in the most efficient and economical manner.
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Action, monitor and expedite the outside vendor repair parts to be able to deliver as required to ensure parts are turned around within the agreed TAT to meet the production schedule.
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Responsible for planning of known requirements for repairable parts.
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Liaise with vendor to ensure the repair parts are turned around within the agreed TAT to meet the production schedule.
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Able to plan and identify option or back up option for late arrival of OV repair parts.
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Action on material requirements or reports and user feedback such as repair delays, discrepancy reports, modification special inspections etc.
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To review vendors quotations to determine the best price and delivery
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Respond to customer support inquiries
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Liaising with other departments to support the Outside vendor repair activities
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Feedback to vendor timely basis for the repair TAT which not meeting expectation
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Vendor performance reporting, identify action required to improve vendor performance and execute th actions
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Respond to the quarantined/ on hold OV parts timely
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Become point of contact for vendor related issues including quality, invoice discrepancy, shipping
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Initiate / support LEAN activities and projects to continuously improve the business processes.
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Perform other relevant duties as assigned on time
Required Qualifications:
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Degree in Engineering or Supply chain Management or Business Administration or related field.
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Min 3 years' working experience in Aircraft engine overhaul industry with experience in operations or on time delivery /customer support.
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Familiar with aircraft engine parts and components
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Experience in handling of suppliers/ vendor.
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Flexible and able to respond quickly to changing job demands and prioritize multiple responsibilities
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Good command of written and spoken English.
Desired Characteristics:
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Know how to access Engine manual include ESM, SB, IPC
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Humble: respectful, receptive, agile, eager to learn
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Transparent: shares critical information, speaks with candor, contributes constructively
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Focused: quick learner, strategically prioritizes work, committed
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Leadership ability: strong communicator, decision-maker, collaborative
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Problem solver: analytical-minded, challenges existing processes, critical thinker
Additional Information
Relocation Assistance Provided: No