Team Support Associate / Project Management Co-ordinator

Job description

Team Support Associate/ Project Co-ordinator

 

EY is a global leader in assurance, tax, transaction and advisory services. Worldwide, our 212,000 people are united by our shared values and an unwavering commitment to quality. We make a difference by helping our people, our clients and our wider communities achieve potential.

 

We currently employ more than 1,400 people in Ireland, who provide assurance, tax, transaction and advisory services to many of the leading organisations in the country - both Irish and foreign-owned. In Ireland, we have offices in Dublin, Cork, Waterford, Galway, Limerick and Belfast.

 

Backgroud:

The Programme Management Office (PMO) is a small but high performing team of experienced Programme and Project Managers from diverse backgrounds.  Taking their brief from the Irish Leadership Team, the PMO provides governance and drives implementation of strategic projects, across the island of Ireland. 

Working within the PMO you will have a unique insight into the inner workings of EY and an opportunity to shape and influence some of our most exciting projects, including external facing Growth Platforms and internally focused functional strategies.  By applying principles of project management to the firms’ revenue growth ambition, the PMO is a key enabler of our Vision 2020 ambition.

 

The PMO is a hotbed of innovation and the team embrace disruption as an opportunity to evolve, forging ahead and managing others through important change.  Due to steady growth and increased demand from the business, we now have a vacancy for a Team Support Associate/ Project Co-Ordinator. This is a new permanent role, which offers an unrivalled opportunity to progress and build your career. So, if you have finely tuned organisational skills combined with energy and enthusiasm, we’d love to talk about your future in the PMO!

 

Role Responsibilities:

 

Project Co-Ordination under supervision of the PM:  60%

·      Assists and supports Project Managers (PM’s) through the creation of project documents (i.e.: minutes and actions, agendas reports, dashboards etc.)

·      Establishes project deliverables - Records detailed requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, under supervision of PM.

·      Executes project plan - Executes the tasks as defined in the project plan in order to achieve the project goals, under supervision of the PM.

·       Documents project risks, assumptions, issues and decisions, and as applicable, under the direction of the PM.

 

KPI’s and Reporting: 15%

·      Leverages knowledge of Excel to support monthly financial reporting against plan and KPI’s.

·      Produces customer centric presentations to communicate results.

 

Team Administrator: 10% 

·      Acts as central admin support to Team, co-ordinating our internal management (i.e.: scheduling Team Meetings/ Managing Team files and folders/ Updating Share point and Lessons Learned)

 

Buddy:  5%

·       Acts as key contact for incoming Team Interns, providing induction, training and support. 

Research: 10%

·      Adds value through ad hoc research on e.g. Markets and competitive intelligence data and applies insight to perform analysis and deliver quality information 

Skills Requirements

 

·      Excellent written and verbal communication skills. Must be able to communicate fluently in English, both verbally and in writing.

·      Clearly communicates information and ideas in speaking so others will understand.

·      Possesses good listening skills - Listens intently to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and allowing others to speak without interrupting them.

·       Basic presentation skills with an appetite to improve.

 

Technical:

Essential:

·      Good MS Excel, MS Word and MS PowerPoint.

·      Organisation and initiative:  

·      Approaches tasks in an organised and methodical fashion.

·       Priorities effectively.

·      Arranges shared information and files is a useful manner.

·      Plans own work to ensure timely completion of assignments.

 

Networking:

·      Develop positive relationships with peers, supervisors, and mentors/counselors who can provide advice and support.

·       Develop rapport with other EY teams by demonstrating an understanding of their needs and asking appropriate questions.

·      Diversity: Demonstrate respect for differences in individual style and backgrounds

·      Qualifications & Experience

 

Minimum Required:

·      Leaving Certificate or Equivalent-  Grade A in Lower Level Maths or a Grade C in Higher Level Maths & Grade C in Higher Level English 

·       6 Months Professional Work Experience

 

Desirable:

·      Degree or equivalent experience

·      Customer services experience

·      Experience working in professional services environment with projects.

 


Who we are

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.