Senior Assistant - Process for the Acceptance of Clients & Engagements (PACE) - Newcastle Delivery Team

Job description

L1-2 PACE Senior Assistant


PACE - Client & Engagement Continuance & Acceptance


Newcastle Delivery Centre

Within the professional services environment, application of effective client and financial risk management is fundamental to both successful delivery of client services and promotion of our brand.

 

Risk management encompasses the technical support and processes which enable the delivery of service quality, contain the threat of litigation, limit damage to our reputation and achieve full fee recovery.

 

The Delivery Centre PACE (Process for the Acceptance of Clients & Engagements) team is a new team which is being established within the Newcastle Delivery Centre to centralise and standardise the PACE process across clients and engagements within EY.

 

The centralised PACE team will support EY in execution of and compliance with Global, Regional and local risk management policies and procedures around client & engagement continuance & acceptance.

The opportunity

There is an opening for a senior assistant to join the existing Newcastle Delivery Centre team. The role will be part of the new PACE team. This is a new team in the Newcastle Delivery Centre supporting EY's UK businesses with the first line of PACE completion. 


Your key responsibilities

This role will report to the PACE Controller within the Delivery Centre in Newcastle and work closely with the Customer Due Diligence (CDD) team who are responsible for assessing risks on new and existing clients relating to anti-money laundering (AML), terrorist financing, anti-bribery controls, sanctions compliance and fraud.

 

You will work with other PACE team members and adhere to high standards with regard to quality and execution in a diverse and inclusive team environment.

Key responsibilities include:
·  Engaging robust, efficient and high-quality processes and procedures for completion of PACE
·  Navigate public databases and internal systems to identify and verify information
·  Delivering PACE services in line with firm wide risk management policies and protocols
·  Work with colleagues in EY offices across the UK to onboard and centralise PACE procedures into the PACE team within the Delivery Centre in Newcastle
·  Manage personal workloads to ensure queues of work are dealt with in a timely manner
·  Quality review of level 1 PACE submissions
·  Encourage client facing staff to engage with the Delivery Centre PACE team
·  Team internal reporting and reporting to business stakeholders
·  Other tasks, as directed by PACE team management

Skills and attributes for success


EY create the highest performing teams and as such we are looking for an individual who:

·  Able to solve problems creatively and effectively
·  A ble to work well under pressure and to tight deadlines in a fast-moving environment
·  Able to establish and maintain a high degree of confidentiality and credibility at all levels
·  Maintains high levels of accuracy and attention to detail
·  Able to effectively deliver and evidence the production of high quality and compliant work
·  Commitment to continuous improvement and to develop into the role
·  Good communication skills capable of dealing with wide range of stakeholders
·  Strong team player with proven ability to build effective relationships with colleagues
·  Enthusiastic, positive and resilient with good project management skills
·  Experience within a financial role and/ or environment

To qualify for the role you will ideally have:

·  Previous experience in a similar role
·  Experience of operating in a quality driven environment
·  A positive attitude and desire to develop within the role and the team

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

EY is a global leader in Assurance, Tax, Transaction and Advisory services. We make a difference by helping our people, our clients and our wider communities achieve their potential. Our vision is to become the leading global professional services organisation by building a better working world.

 

At EY our inclusive work environment means that everyone’s opinion is valued. This enables us to provide better advice and ideas to our clients, which in turn helps you develop as an individual to achieve your potential and make a difference.

 

To apply for this role please click the following link and send us a copy of your CV.