Resource Coordinator (12 month contract 2019) - Sydney

Job description

The Resource Coordinator is responsible for working closely with key internal stakeholders in the practice to create resource solutions to meet client engagement needs, as well as working with other Resource Coordinators (locally and across the area) to share information, ideas, workloads, and apply a consistent best practice resource planning framework across the business. Primary areas of responsibility include the allocation of staff resources, resolving staffing conflicts, and monitoring availability through the firm’s Resource Management System (Retain).

The opportunity
You will have a chance to work internally with the business, alongside stakeholders at different ranks and get exposure to the different parts of the business such as Finance, HR and Recruitment. The Resource Coordinator reports directly to the Resource Manager and maintains close liaison with:
·  Other members of the Resource team.
·  Key staff within the Finance and HR support functions.
·  The Assurance Leadership team
·  All Partners, Managers, and Staff within the Business Unit.

Your key responsibilities

Responsibilities include, but are not limited to:
·  Monitor and process planning requests and adjustments submitted by engagement personnel.
·  Analyse and challenge scheduling requests against key engagement metrics and experiences sought by staff to ensure the appropriate allocation of resources.
·  Monitor availability and resolve resourcing conflicts
·  Prepare availability and chargeability reports analysing for inconsistencies, investigating and challenging as necessary.
·  Provide education to client servicing personnel around the resourcing process
·  Perform other related duties as required, in line with best practice resourcing guidelines.
Skills and attributes for success
·  Proficiency in MS applications.
·  Intermediate MS Excel knowledge is a pre-requisite. 
To qualify for the role you must have
·  Relevant work experience as a team/administrative assistant.
·  Some experience in planning (resource and/or materials) is ideal but not essential.
·  Experience in information/data analysis.
·  Key interest in resource management framework. 
·  Understanding of basic financial measurements relating to resources and engagements including production, utilisation and variances (or a willingness to learn in this area).
What we look for
·  Demonstrates strong data gathering, analysis, problem solving and decision making skills.
·  Demonstrates ability to multi-task and takes initiative within the position.
·  Ability to identify and be responsive to changing priorities within the business.
·  Must be able to identify conflicts in a timely manner and suggest potential alternatives.
·  Good interpersonal skills to collaborate with personnel who may be resistant to the scheduling process.
·  Varies communication style to appeal to individuals at all levels of the organisation in a range of circumstances.
·  Excellent written and verbal communication skills.
·  Strong conflict-resolution and negotiating skills in order to balance individual and business needs.
·  Demonstrates a positive attitude and a ‘can do’ approach to the position.
·  Demonstrates the ability to work autonomously.
·  Takes responsibility for actions, outcomes and deliverables.
·  Excellent organisational and time management skills.
What working at EY offers
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
·  Support, coaching and feedback from some of the most engaging colleagues around
·  Opportunities to develop new skills and progress your career
·  The freedom and flexibility to handle your role in a way that’s right for you
EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY
As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark.
 
Apply now.

The preferred applicant will be subject to employment screening by Ernst & Young or by their external third party provider.  Regarding this role, the minimum salary is 55,000 including 9.5% superannuation. 

  2018 Ernst & Young, Australia. All Rights Reserved