Offers “Ernst & Young”

37 days agoErnst & Young

Network Engineer - Cloud Services

  • Shanghai, CHINA
  • IT development

Job description

Job Summary:

As a Network Engineer in the Cloud Connect Services group, you will be responsible for research, design, engineering, implementation and identifying continuous enhancement opportunities of various network services across the global Ernst & Young environment. These services and related offerings are based on solutions supported by various networking products, technologies from industry leading and innovative vendors across Cloud, SDN, SD-WAN, Data Center, Campus and Branch Office environments.  Additionally, you will provide consulting services to other internal IT teams, and act as a level four escalation point for operational issues.

Essential Functions of the Job:

Major responsibilities/duties
·  Technical Competence
·  Lead the development of technical solutions and offerings for network services across the global Ernst & Young environment. These services are standards based, inherently secure, innovative and aligned to business requirements.
·  Translate business needs into technical requirements. Identify gaps, strategic impacts, financial impacts and the risk profile in the technical solution or offering and provides L4 escalation support.
·  Create designs based on industry best practices, sound solid engineering principles incorporating both local and global requirements while clearly understanding that one size does not fit all.
·  Handle complex long-term and short-term focused projects involving multiple disciplines or business units. Provide leadership and direction to high priority or special projects undertaken by the business area.
·  Evaluate new technological developments and evolving business requirements and recommend to client and IT management appropriate technological alternatives.
·  Provide high-level specialized technical support and consultation to business and IT management.
·  Provide technology expertise for all facets of data networking to enhance quality and facilitate superior solutions which meet business requirements.
·  Develop design and configuration documentation to be used by the Cloud Connect Services and Operations teams for implementation and support.
·  Work with the portfolio and service delivery teams to provide consultancy expertise towards developing Business Case and ROM Estimates.
·  Collaborate with appropriate teams to create and gain approval on global technology standards and reference architectures on an ongoing basis.
·  Develop and maintain documentation for configuration guidelines and templates.
·  Research and keep abreast of industry trends and new technology offerings by maintaining engineering relationships with strategic vendors to ensure our technology landscape, reference architectures, designs and configuration standards stays current.
·  Lead all technical aspects of RFI/RFP exercises including document preparation, evaluate vendor technology and service offerings, conduct proof of technology exercises and provide recommendations.
·  Act as a consultant to the other teams for network portfolio.
·  Drive and complete technical network deliverables on assigned projects.
·  Administration
·  Maintain responsibility for individual resource utilisation whilst working on projects, meeting defined capacity models and providing regular utilisation reporting.
·  Working with the Service Delivery Team (project management), ensure projects are resourced correctly and from this that they meet deadlines and budgets.
·  Ensure compliance to key performance indicators (KPIs), suggesting changes where necessary to promote efficiencies in the IT Service processes and procedures.
·  Ensure full and correct time capture on a weekly basis for all project and administration work to allow effective top-level reporting.
·  Client/Team Relationships
·  Compute Network Services and Hosting Service Towers
·  Service delivery staff (Project Managers)
·  Operations leaders and staff
·  External vendors and suppliers
·  Key business stakeholders

The position holder will perform other responsibilities and tasks as required to achieve the agreed performance outcomes.
Analytical/Decision Making Responsibilities:
·  Develop technical solutions or offerings for network services leveraging PPDIOO lifecycle methodology including requirements, functional & non-functional specifications, design, integration, testing, deployment and optimization.
·  Review and recommend network related technologies, designs and services that will assist in the support of the firm’s global IT infrastructure.
·  Identify opportunities to enhance existing services and offerings.
·  Evaluate and recommend different network related hardware, software and services to be supported as “standard components” that will be utilized in support of infrastructure builds.
·  Drive proof of technology planning and participate in joint lab and solution development with technology partners.
·  Ensure compliance with infrastructure design methodologies during project work
·  Perform project tasks independently, and as needed direct the efforts of others.
·  Anticipate client needs and formulate solutions to client issues.
·  Achieve "first-pass" check of accuracy and quality in solutions development and design approvals.
·  Gain adherence to architecture standards and principles, global product-specific guidelines and local regulatory requirements.
·  Provide infrastructure maintenance support for problem management and incident escalation.
·  Coach junior staff.
·  Manage own personal and professional development, seeking opportunities for expansion of consulting skills and experiences.
·  Help the firm to achieve excellent ratings during internal and external audits.

Qualifications, knowledge & experience
·  Qualifications
·  A degree in Computer Science/Engineering or a related discipline, plus industry accreditation or equivalent work experience.
·  Knowledge: Mandatory
·  Advanced skills in planning, designing and troubleshooting complex network environments.
·  First-hand knowledge and experience in designing network related aspects of Public Cloud environments like Azure, AWS, GCP and Alibaba for large scale enterprise environments, Cloud Exchanges and future proof Private Cloud solutions.
·  Knowledge and operational understanding of technologies used for building cloud services, Linux, OpenStack, REST API, JSON-RPC, Virtualization, and Databases especially as it relates to Cloud Service Providers, Private Clouds and Datacentre infrastructure.
·  Proficiency with Linux and one or more scripting languages (Python, Perl, TCL, Shell). Knowledge of Python is a plus.
·  Proficiency with Automation and DevOps orchestration tools (like Ansible and Puppet) is paramount.
·  Hands-on experience designing and implementing Versa SD-WAN solutions.
·  Experience in evaluating, designing and implementing multi-vendor global WAN networks for integrated (voice, video, data) traffic using various connectivity means including SD-WAN, MPLS, IPSEC VPN and others.
·  Strong ability to document processes, procedures and network designs clearly and accurately for distribution to internal teams and customers.
·  Maintain awareness of new and emerging technologies and the potential infrastructure service offerings and products provided by the industry.
·  Understanding of other technologies required to run an enterprise level infrastructure.
·  Knowledge: Good to have
·  Experience in designing and implementing enterprise network solutions in data centre and branch office environments including routing, switching and wireless LAN technologies; application networking and delivery technologies (data centre server  and global load balancing solutions); WAN, Internet connectivity & related technologies (SD-WAN, MPLS, IPSEC VPN, WAN Optimizers, Rate Limiters, QoS, etc.); Infrastructure Services (DNS, DHCP and Active Directory); Network Monitoring & Management Platforms (Monitoring – Operations, Management – Data Network Domain).
·  Exposure to various facets of converged data center and branch office build-out including planning, designing and implementation of facilities and structured cabling solutions.
·  First-hand knowledge in designing network solutions to enable integration of Azure Stack, HCI, VMWare, blade, cloud and converged network environments.
·  Working knowledge of wireless LAN radio and security concepts, including site surveys and wireless Guest Access solutions. Good understanding of what it takes to build a Full WiFi Branch office environment supporting users and unattended IOT infrastructure components.
·  Knowledge of various perimeter security solutions technologies in the data center and branch office environments including firewalls, remote access VPNs, IPS/IDS systems and Secure Web Gateway solutions is desirable.
·  Experience
·  Substantial, extensive and demonstrated experience in various aspects of technology infrastructure design and implementation, with tangible, relevant and demonstrated experience in delivering projects within scope and budget.
·  Experience in a high-volume or critical production service environment.
·  Demonstrated experience in dealing with external vendors and suppliers in the network industry.
·  Demonstrated skills in developing actionable roadmaps and implementing these efficiently,
·  Strong experience in network and systems security, not only a key understanding of overall concepts, but also the ability to implement policies, processes and develop solutions to network and security problems.
·  Proven ability to understand infrastructure requirements and translate them into solutions including developing designs, device configurations, IP addressing and switch port schema, providing solutions and support to various cross-functional teams.
·  Good understanding of key performance indicators relevant for the role.
·  An overall understanding of the business objectives of Service Lines and Core Business Services departments.

Supervision Responsibilities:

       No direct supervision responsibilities although expectation of technical leadership within the projects assigned.

Day-to-day challenges
·  Flexibility to adjust to multiple demands, shifting priorities and rapid change.
·  Ability to work and team with a multitude of different people within and outside of IT to balance demands.
·  Ability to deal efficiently with escalations and difficult situations/people under pressure.
·  High level of interpersonal, communication, organizational and decision-making skills.
·  Ability to effectively and energetically present technology and business propositions to customers, peers, and management.
·  Analytical abilities, coupled with a strong sense of ownership, urgency, and drive.
·  Ability to understand and explain many different technologies and to communicate technical concepts in non-technical terms.
·  Ability to understand and integrate cultural as well as individual differences and motives and to work in virtual cross-cultural, cross-border global teams.
·  English language skills - excellent written and verbal communication.
·  Due to the global team/organization calls and meetings out of regular office hours will occur.
·  Travel may be required to guide implementations or meet with vendors and contractors supporting various projects.
·  Weekend or late-night work may occur during project phases.


A degree in Computer Science/Engineering or equivalent working experience

·  Substantial, extensive and demonstrated experience in various aspects of technology infrastructure design and implementation, with tangible, relevant and demonstrated experience in delivering projects within scope and budget.

10+ years in an engineering function which includes at least 3 years of experience with research, evaluation, and designing of Cloud Computing, SD-WAN, Automation and DevOps solutions as it relates to networking.

Certification Requirements:

·  Industry accreditation desirable (Examples: MTA, MCSA, MCSE, AWS Certified Solutions Architect, CCNP, CCIE).
Who we are

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service while allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.