Offers “Ernst & Young”

35 days ago Ernst & Young

Mercury- Environment Analyst - HAT7614

  • Taguig ( Taguig )

Job description



This role will report directly to the EY Program Environment Lead. As an environment Analyst, this role has the responsibility for the management of the overall Mercury landscape, including build, upgrade, coordination and maintenance.

Although not expected to be technically hands on around configuration and build, a technical background is a must to provide experience with regards to the challenges that will be faced. Adherence to protocols, governance and best practice must be demonstrable by this individual. The Environment Analyst will work closely with the Infra Architect and various Infrastructure teams to ensure that environment requirements are planned and coordinated effectively as part of the overall Project schedule.

In this role you will work closely with the EY Infrastructure and IBM Technical Teams. You will also play a key role in Change coordination and Application support. You will be also responsible for:

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Application support (ICC/Information Steward/BODS/WinShuttle/UiPath/Recon DB)

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Coordination for Building/Decommissioning servers

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Coordination for FW ( ON Prem/DMZ/Cloud etc)

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Coordination with Architect for Infrastructure design

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Engage with Networks,LB,Windows,Linux,SQL,Application team for trouble shooting issues

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Citrix user provisioning and support ( Coordination with Citrix Team)

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Managing multiple requests/ projects and escalating issues as they arise

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Create Service request/Change for environment activities

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Engage with Infosec team for vulnerability fix and remediation

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Coordination for Patching (OS/SQL/Application)

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Represent from Environment team for Tech delivery projects

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Maintain Environment Tracker and documentations

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Attend Mercury Change review board and other meetings

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Maintenance support & SDN creation

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Represent Environment for P1/P2 calls

Note:- Training will be provided for Application support and other areas