Learning Tech Specialist, Senior Associate

Job description

Learning Technology Specialist, Senior Associate

Job Summary:

Researches, evaluates and recommends learning tools (and enhancements to existing learning tools) to support the firm’s learning agenda.

Key Responsibilities:



·  Interacts with various stakeholders across the Learning team to understand the needs for learning tools and technologies.
· 
Researches and recommends the latest on learning tools and technologies, based upon the needs of the business

· 
Interacts with global IT to understand the roadmap for global learning tools, and how these impact the needs of the US firm

· 
Provides process and support for changes in technologies, which includes learning delivery support and interacting with various IT groups to resolve issues

· 
Creates and maintains project/program documentation (reporting, meeting minutes, status updates, etc.). May create project plans and timelines to manage project/program components and deliverables.

· 
Communicates progress, barriers, risks and benefits to team members and clients, to achieve project success

· 
Facilitates solutions across projects/programs requiring ongoing working relationships. Examples may include identifying process improvements, and working to establish efficient processes across multiple groups

· 
Analyze and make recommendations on learning tools and systems; for example, tools to support webcasts, or tools to capture attendance in classroom learning environments

· 
Analyze EY’s global learning tools and identify opportunities for improvement; for example, enhancements to EY’s global Learning Management System

Qualifications, education and certification:

· 
2-4 years of relevant work experience

· 
Bachelor’s degree or equivalent experience

· 
Knowledge of the firm’s (and learners’) needs for learning tools and systems

· 
Strong team worker with ability to coordinate and work as ‘one team’

· 
Strong communication skills and ability to work effectively with multiple stakeholders across the organization

· 
Attention to detail

· 
English language skills - excellent written and verbal communication

· 
Ability to work independently

· 
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint)

· 
Knowledge of learning management systems (e.g., SuccessFactors Learning, Cornerstone, SABA) and/or learning collaboration tools (e.g. ThinkTank, ZoomRoom, WebEx)

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.