HR Systems Coordinator

Job description

Our mission is contribute to build a better environment of business…How? Supporting our clients to respond to the social, environmental and economic challenges that they are affronting.
 
Job Summary:
 
HR Services is a new global team established within EY Global Business Enablement that is organized under common leadership and a new operating model. Responsible for HR processes, transactions and technology across our global organization, the mission of HR Services is to deliver world class globally consistent processes and enabling technology.

EY is embarking on an exciting multiyear HR system transformation journey that will deliver an integrated enterprise-wide cloud based HR platform. This will enable the organization to meet its strategic talent/business goals and creates new leadership opportunities within our HR Systems team.

TheSr.Product Support Analystrole is a key member of the Product Support team responsible for providing support services for all EY HR systems to a global client base. This position manages all functional operations activities and is involved in quality testing, issues and defect management and supporting continuous improvement initiatives.

Supervision Responsibilities:

TheSr.Product Support Analystrolewillworkin teams and may also take the lead of teams within a project / work stream. This roleworks closely with Product Support and Design & Deployment analysts and will be responsible for motivating the team through effective coaching, mentoring and support, and providing a positive cross-border working environment. This role may also act as acounselor for team members.

Job Requirements:
 
Education:
·  Bachelor’s Degree (preferred)
 
Experience:
·  3+ years of business analyst, systems support, consulting or related experience in HR Systems
·  Proven track record of working with a senior stakeholder population
·  Experience working in a matrix organization and influencing multiple senior stakeholders to drive results
·  Experience workingwith cross boarder teams in a virtual environment

Other Requirements:

·  Global travel may be required pending business needs
·  Due to the global nature of the role there may be a need to work outside of normal business hours to accommodate calls and meetings across time zones

Note:
This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager. Further, the job description is subject to change at the discretion of management.

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