GDS Assurance - Experience Management Associate

Job description

GDS Assurance – Experienced Management Associate

EY Global Delivery Services (GDS) Assurance practice supports global EY client–serving teams with   their reviews across industry sectors, including financial services, manufacturing and technology, among others. Through the right multidisciplinary team of professionals with the sector knowledge   and subject matter expertise, EY GDS Assurance enables EY client teams in over 30 countries to   help world’s leading companies meet their audit requirements.

The opportunity
To work as experience management (EM) POC for assigned SET(s)/industry/sector teams to ensure timely execution of resource scheduling activities and deliver highest quality scheduling support while meeting deployment timelines.

Your key responsibilities
To ensure effective resource scheduling on scheduling tools (ARMS/Retain), considering resource management guidelines, processes and protocols. The Associate will be based in our Manila Office.

Skills and attributes for success
·  Timely updating of resource schedules on scheduling tools (ARMS/Retain)
·  Timely review and resolution of scheduling conflicts.
·  Proactive review of resource availability /resource requirements.
·  Mailbox management and fulfilling the scheduling requests coming through mails in defined TAT.
·  Optimization of resource utilization through effective schedule management.
·  Basic reporting and analysis.

 

To qualify for the role, you must have
·  Graduates with 0-1 year of relevant resource management/workforce management experience.
·  Experience on workforce management concepts, resource deployment and scheduling will be preferred.
·  Non-resource management professionals with 1 year of general work experience in any field of work, that display required skillset competencies can also be hired as Associate in resource management team.
Ideally, you’ll also have
·  Good verbal and written communication skills.
·  Good analytical and decision-making skills.
·  Intermediate to advance knowledge of MS Excel.
·  Excellent teaming and interpersonal skills.
·  Positive attitude and ability to excel under tight timelines.

What we look for

We look for high performers, who consistently deliver quality work while continually looking for ways to improve. We want you to have a clear sense of personal and professional accountability and know how to build relationships by doing the right thing. We look for people who demonstrate drive, vision and determination and are passionate about helping our clients achieve their goals.

We want people who understand the challenges of working in a professional services environment and are focused on achieving and delivering the best for our clients.

What working at EY offers

We offer a competitive compensation & benefits package and different rewards program like awards & recognitions, loyalty awards and travel opportunities.

EY is committed to doing its part in building a better working world, thus, the organization promotes continuous learning and development opportunities by providing in-house technical and supplemental training related to each role, as well as promoting developmental programs, such as mentoring activities, projects, and the like, which will aide in our employees’ succession planning and career advancement.

Talk to anyone at EY and they’ll tell you what a rewarding place it is to work. As you collaborate with colleagues in our high-performing teams, you gain exposure to some of the most complex and stimulating situations in the business world.

For us, it’s vital you share our goals — so we can work together to achieve success.

About EY

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality   services we deliver help build trust and confidence in the capital markets and in economies the world   over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders.   In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.   

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.