Business Analyst/Product Owner

Job description

 

About EY GDS:

EY Global Delivery Services means 31.000 specialists providing globally IT, HR, finance, project management and strategic business services to EY member firms. In addition we deliver support and solutions to clients from all over the world.

Client Technology – Global Tax aligns with the business to develop, implement and manage the portfolio of technology solutions across the Tax service line. The Global Tax Service Delivery team is responsible for managing the programs and projects within their respective portfolios globally. As applicable, this includes:

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Providing demand management, project management, product management, business analysis and transition management

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Working with Architecture and Strategy teams to determine application roadmaps, standards and enterprise architecture fit

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Working with User Experience, Application and Infrastructure Engineering teams to design, architect and build the solutions

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Providing support for Service & Incident management  

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Monitoring and measuring the quality of the solutions delivered  

Experience/Skill requirements
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Five to seven years in a large-scale technology environment.

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IT Business Analyst with extensive experience in financial / tax Applications and its release cycle 

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Three to five years’ experience in business analysis or related technical field (application development, technical product owner, deployment/implementation and infrastructure) specifically in SharePoint, O365, Azure apps etc.

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Business Analysis job with personal accountability as product owner on agile Scrum teams for delivering and managing requirements to time and cost for moderately complex projects  

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Experience in selecting and executing elicitation techniques such as Interviews, Exploratory Prototypes, Facilitated Workshops, Focus Groups, Observation, User Task Analysis, Documentation Study, and Surveys.

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Managing and negotiating with difficult and opinionated stakeholders with moderate supervision during elicitation sessions and during the development lifecycle.

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Excellent written and verbal communication skills — must be able to communicate fluently in English both verbally and in writing.

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Development and deployment of formal business analysis methods and tools to govern and control programs at an excellent level in accordance with firm standards.

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Management of senior stakeholders’ expectations and requirements with regular supervision.

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Proficient at executing the determined methodology, especially SAFE Agile

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Works in close collaboration with other teams including engineers, development, testing, implementation and support.

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Experienced in dealing with vendors from the point of view of requirements and delivery of the solution.

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Support IT business initiatives, its objectives, scope potential solutions based on cost, strategic fit and business impact

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Experienced in SharePoint technology, especially integration on client side, migrations and the app model design

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Experienced in training staff in how to use the system, present prototypes and mock-up and ready solutions to stakeholders

Analytical/Decision making responsibilities

 
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Following the project strategy to elicit and document requirements. Following the procedures on how the requirements will be managed (i.e., base lining requirements, requirements change control and requirements traceability).

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Selecting the appropriate analysis and specification models and ensuring that requirements are of high quality.

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Aware of emerging technologies, and leading the business through technology change

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Assessing change requests related to requirements to assess impact on the project.

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Accountability for quality of requirements impacting own project.

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Expected to act independently to deliver and manage requirements to schedule, budget and scope.

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Provide support as required and requested and is self-driven and motivated.

 
Suggested technical certification
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Progressing towards a Business Analysis Certification (CCBA, — Certification of Competency in Business Analysis, or equivalent).

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Familiarity with ITIL v2 or 3 would be advantageous.

 
Supervision responsibilities
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Mentors and supports peers and junior team members.

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Participate in resource planning and recruitment activities as requested


IT Technical Skills:
 
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Business Process Improvement – Demonstrates the ability to apply key principles, practices and techniques related to the competency area to identify and communicate relevant ideas, data and recommendations related to the competency. Demonstrates the ability to apply basic concepts and practices consistently in structured, defined situations with limited supervision. Demonstrates the ability to research, formulate relevant questions and seek advice about specific concepts and practices to deepen learning and application skills related to the competency.

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Business Analysis - Takes responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organization change. Applies and monitors the use of required modelling and analysis tools, methods and standards, giving special consideration to business perspectives. Conducts investigations at a high level for strategy studies, business requirements specifications and feasibility studies. Identifies stakeholders and their business needs.

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Methods and Tools - Promotes and ensures use of appropriate techniques, methodologies and tools.

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Stakeholder Relationship Management - Develops and manages one or more defined communication channels and/or stakeholder groups. Initiates communications between stakeholders, acting as a single point of contact for defined groups. Facilitates open communication and discussion between stakeholders. Captures and disseminates technical and business information. Facilitates the business change decision-making processes, and the planning and implementation of change.

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Requirements Definition and management - Facilitates scoping and business priority-setting for change initiatives of medium size and complexity. Contributes to selection of the most appropriate means of representing requirements in the context of a specific change initiative, ensuring traceability back to source. Discovers and analyses requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate. Obtains formal agreement by stakeholders and recipients to scope and requirements and establishes base–line on which delivery of a solution can commence. Manages requests for and the application of changes to base–lined requirements. Identifies the impact on requirements of interim (migration) scenarios as well as the required end position.

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Usability Requirements Analysis - Selects and uses tools and methods to establish, clarify and communicate the non–functional requirements of system users, their characteristics and tasks, and identifies the technical, organizational and physical environment in which a complex products or systems will operate.

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Business Domain Knowledge - Developing an understanding of the customer services and business processes.

What working at EY GDS offers

 

In EY GDS you can count on stable employment and upgrading your career. You will meet people and gain important knowledge and insights that will stay with you throughout your professional life.

  

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

 

Apply now.