Accounts Receivable Coordinator (Dallas)

Job description

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

 

Join our Finance team and you will help enable EY client account teams and management to run the business effectively. You’ll help to improve engagement profitability, manage enterprise wide risk and support market development activities. You will support EY planning, reporting and forecasting and analysis, or help EY people manage day-to-day activities, such as managing engagements, process and auditing time and expense or invoice processing. You’ll also work with other parts of our organization, sharing your financial experience and insights to achieve specific goals. You’ll get all the support you need to stay on top of regulations — and the advice and help you‘ll need to meet your own professional goals.

 

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Position Summary:

 

 

The Accounts Receivable Coordinator will be responsible for the tracking of open AR, timely resolution of outstanding payment issues, monitoring and resolving of cash application, and is expected to professionally represent the firm’s Accounts Receivable Organization, both internally and when interacting with external client contacts. The position also requires a positive attitude and willingness to adapt to the changing needs of the business.

 

Essential Functions of the Job:

 

• Understands client payment processes and implements strategies that effect prompt payment from customers; Uncovers client issues and takes appropriate action to resolve those issues preventing customers from making prompt payment

• Follows up on aged accounts receivable items as agreed and tracks status of payment

• Initiates AR Coordination on past-due accounts with client server or client contact

• Conducts account research and analysis

• Prepares aged invoice analysis when needed

• Investigates and resolves customer queries

• Proactively monitors unapplied cash and assists in cash application corrections

• Provides direction to Financial Assistant for correct application of payments

• Communicates with customers via phone, email, mail as directed by engagement team

• Communicates with internal engagement teams to support AR Coordination

• Appropriately escalates issues to and involves the right resources so that action plans can be prepared and agreed upon for implementation

• Assists with special projects as requested

• Proactively develop relationships with key internal/external client contacts, gaining recognition as a team resource

 

 

Analytical/Decision Making Responsibilities:

 

Uses good judgment in applying concepts and guidelines; demonstrates effective problem solving and analytical skills; follows through on commitments and demonstrates ownership of results; effectively prioritizes assignments; identifies and works to overcome barriers to achieve results

 

Knowledge and Skills Requirements:

 

• Proficient with firm’s core technology applications, including MS Word, Excel, Lync, Outlook and navigating SharePoint sites, as well as the ability to learn new applications quickly

• Effective interpersonal and communication skills (verbal and written); able to interface with personnel at all levels (internally and externally), as a result of strong customer service skills

• Excellent use of grammar and punctuation

• Collaborate with colleagues to understand client needs and requirements, including working with virtual teams

• Proactively leverage and share knowledge with colleagues

• Effectively and independently manage conflicting priorities, organize workflow, and team with colleagues to accomplish tasks and balance workloads

• Effective delegation and time management skills

• Skillful attention to details and self-assurance of quality of work performed

• Independent worker with ability to thrive in a busy, time-sensitive environment

 

 

Supervision Responsibilities:

 

This position will report to Billing/AR Supervisor.

 

 

Other Requirements:

 

 

• While travel is generally not required on a regular basis for this position, certain circumstances may require the individual to attend a training session or attend a client meeting in a different location.

• Vacation generally should not be taken during the year end close process (usually mid-May to June.)

 

 

Job Requirements:

 

 

Education:

 

Associates Degree in business administration or equivalent years of experience

Experience:

 

Minimum of 3 years in a specific functional accounting or finance area or a related function