Director, Global Rewards/Compensation and Benefits Process Tower (m/f/x)

Job description

Position: Director, Global Rewards/Compensation and Benefits Process Tower (m/f/x)
Customer: DHL Supply Chain
Grade: RCS H
Contract Type: Permanent (Full-Time)

Location: NORAM – USA, EMEA and UK&I

At DHL Supply Chain, we are committed to driving organizational excellence through innovation, collaboration, and a relentless pursuit of continuous improvement. Our Global HR Business Process Optimization (BPO) team plays a pivotal role in optimizing value flow along globally streamlined end-to-end HR processes, enhancing operational efficiency, and fostering a culture of excellence.

As the Director of Global Rewards (Compensation & Benefits) Process Tower, you will lead our efforts in designing and developing medium-high complexity processes globally within HR Rewards. You will be instrumental in managing the activities of the process tower and coaching team members to ensure alignment with organizational objectives and industry best practices.

The key responsibilities will include:

Process Design and Development:
Design and develop medium-high complexity processes within the Global Rewards (Compensation & Benefits) domain, ensuring alignment with organizational goals and industry standards, including end-to-end process documentation, and embedding of internal controls.

Technical Interface/System Activities:
Ensuring process workflows are accurately described, providing clear requirements for interface design to deliver Reward data to internal and external systems.
Working closely with colleagues in HR IT Center of Excellence to identify continuous improvement activities to minimize interface errors.

Project Management:
Ensuring effective planning, monitoring and revision of process improvement programs, system-related improvement projects, tasks, and activities against agreed financial targets (BCA) and time frames.

Team Development and Coaching:
Provide leadership and guidance to team members, fostering a culture of collaboration, innovation, and continuous improvement.

Stakeholder Engagement:
Collaborate with senior and mid-level internal stakeholders and cross-functional teams to understand requirements, address concerns, and drive process excellence initiatives.

Performance Monitoring and Reporting:
Track key performance indicators (KPIs) and metrics to measure the effectiveness of process improvements, identifying areas for further optimization, informed by robust data analysis and deep understanding of the subject area and associated business challenges.

Continuous Improvement: Drive a culture of continuous improvement and develop elements of the strategic roadmap for the Compensation & Benefits process including a portfolio of future optimizations/continuous improvements that is prioritized to customers' needs.

You won't find another job like the one you'll find with DHL Supply Chain. Now here's what we need from you:

• In-depth experience in HR-specific process improvement, process management and/or project management
• Strong understanding of HR processes, particularly Reward (Compensation & Benefits) processes
• Ability to analyze Reward (Compensation & Benefits) business processes and associated data, and to provide best-practice recommendations for optimization
• Technical knowledge of global and regional systems including Oracle HCM Cloud, Compensation Management Software, Oracle EBS R12 HR, or SAP HR
• Excellent stakeholder management and influencing skills
• Demonstrated ability to work effectively across cultures and regions
• A background working in DHL Group would be desirable

What you'll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent, and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organization.