National Account Manager - eCommerce (Sainsbury's & Waitrose)

Job description

Danoners are steering us to a more sustainable future, helping to make the world healthier. As a certified B-Corp, we have our Danone Impact Journey to 2025. This will only be possible with each and every one of our leaders.

Role Purpose:

 

Deliver the plan for profitable growth and excellent execution at Sainsbury's and Waitrose.com by developing and nurturing key contacts, and leading internal cross-functional teams to create and deliver the company strategy.

 

Key Activities:

 

Customer Performance

·  Delivery of profitable growth for both Danone and Sainsburys / Waitrose through agreed Joint Business & media plans
·  Delivery of yearly internal annual, quarterly and monthly customer targets (RSV Sales, Profit and Market Share)

Stakeholder relationships:

·  Deliver clarity of online sale performance tracking and ROI assessment of media plans
·  Build and deliver annual customer plans in partnership with Sainsburys / Waitrose  team
·  Own and develop Danone’s ecommerce network with Sainsburys / Waitrose  to be their strategic partner
·  Influencing and collaborating with Danone Digital shelf and shopper team to ensure content and media creatives are relevant for the channel

Customer Management

·  Management of key external relationships to ensure maximum value delivered to Danone from investment
·  Lead the development and execution of customer-specific plans for Sainsbury's and Waitrose.
·  Relationship management of retail eCommerce teams
·  Ensure we are the ‘supplier of choice’ by understanding best in class ways of working and consistently delivering category lead insight

Retail Execution

·  Managing our external media agency to execute the Digital Commerce media strategy 
·  Monitoring, delivery and execution of PICOS and taxonomy  improvements
·  Performance Reporting across RSV, NS, MS & Participation Rate

We would like you to demonstrate your following key skills:

 

Leadership

·  Thinks beyond scope before making decisions that can impact others.
·  Good commercial acumen with clear examples of strong P&L management
·  Good relationship building skills
·  Able to work autonomously to find solutions to challenges.
·  Able to build their network and can engage others through clear communication

Functional 

·  Possess an understanding of Digital and eCommerce platforms, preferably within the impulse channel.
·  Demonstrate the ability to deliver a demand-led Joint Business Plan (JBP) and/or shopper campaign development and evaluation, including ROI measurement.
·  Ability to use questioning and listening to gain true needs of customer
·  Good level of commercial acumen

 

Salary Bracket: £48k- £55k plus car allowance 

At Danone UK & Ireland, we are committed to delivering better health through better nutrition for millions of consumers and patients in our communities. ​

​

We have a range of flexible benefits and excellent rewards, click here to find out more. ​

​

Diversity, Equity, and Inclusion (DEI) is deeply embedded in Danone's DNA, representing our core values and beliefs. We embrace diversity as a driving force for positive change, nurturing an inclusive workplace where every individual is valued. ​

​

The closing date for applications is 20 November 2024, you will therefore hear about your application after this date.