F&B DIGITAL LEARNING & ENGAGEMENT SPECIALIST

Job description

F&B DIGITAL LEARNING & ENGAGEMENT SPECIALIST

Are you passionate about driving our learning transformation through digital acceleration and innovative content creation? We are on the lookout for a dynamic F&B Digital Learning & Engagement Specialist to play a pivotal role in training for the Scandinavian Region. In this role, you will collaborate closely with retailers and Boutique Managers to deliver a comprehensive training path, elevate the Beauty Advisor experience, and foster high levels of engagement.

As a part of the Scandinavian learning team, the F&B Digital Learning & Engagement Specialist will be responsible for the Digital training platforms used by field teams to the benefit of boutique and wholesale business. You will manage and monitor the quality and impact of all training, online and offline via follow-up, partnering with the Retail Managers, Boutique Managers and Retailers. The F&B Digital Learning & Engagement specialist will provide on-going feedback to the Wholesale Managers, Retail Managers and Boutique Managers on the performance/progress of individual team members, stores and Beaty Advisors on a regular basis and ensure that this population have full visibility on training activities (progress, required actions, concerns etc.) making recommendations as needed.

The position is a full-time role in an inspiring environment and development in a Company with high ambitions and great courage. The position is based in Copenhagen and reports to the Learning & Development Manager of Scandinavia.

THE IMPACT YOU CAN CREATE AT CHANEL

·  Create, Select & Enrich Content for our Digital Platforms
·  Facilitate in-store activities, through active sessions where you will inspire and emerge Beauty Advisors into the Luxury world of CHANEL.
·  Drive key training initiatives through active and sustained online programs.
·  Contributing to the culture of always-on Beauty Advisor focus.
·  Actively facilitate product training, including new launches online and offline.
·  Create and co-create new content related to training needs, with focus on digitalization and edutainment.

POSITION REQUIREMENTS

Learning experience skills

·  Developing digital learning assets.
·  Understanding the learning stakes in a constantly evolving context.

Digital skills

·  Being an expert in the digital environment.
·  Mastering digital tools, including photo and video editing.
·  Mastering Microsoft Windows applications such as Excel, PowerPoint, and Forms.

Communication skills

·  Excellent and agile communication skills.
·  Positive, can-do attitude.
·  Community animation.
·  Must have a “can-do” attitude.
·  Fluent in English as well as at least one Scandinavian language.

WE ARE OFFERING

·  Work at one of the world's leading luxury brands
·  A unique workplace where you become part of a diverse and dynamic team.
·  Flexible working hours, working from home two days/week, and a good working environment
·  Competitive salary and benefits

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. 

Become part of the world’s most inspiring luxury brand

“If you’re born without wings, don’t do anything to stop them from growing.” Gabrielle Chanel

CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. We value the individual talents and unique perspectives of each employee and endeavour to foster an environment in which we achieve engagement and best performance by building on our differences. Inspired by our founder, Gabrielle Chanel, who constantly pushed boundaries in her personal and professional life, there is no one way forward at CHANEL. CHANEL offers a unique work environment where you are encouraged to better understand the brand, the business, and your motivation. At CHANEL, the foundation of the success starts with the employees who defend the values of excellence, creativity, style, and modernity that ensured the originality of Coco Chanel in her time and continue to do so today. CHANEL is a leading luxury goods brand supporting three key businesses: Fashion; Watches and Fine Jewellery; Fragrance and Beauty. Read more on www.chanel.com .