Client Reception Boutique Internship - September 2024
Stage Brussels, BELGIUM Sales
Job description
Client Reception Boutique Internship - September 2024
Within the Chanel Boutique in Brussels, you are the first point of contact for clients and play a key role in their shopping experience.
The internship revolves around the following tasks :
Client Reception:
· Warmly and elegantly welcome each client as they enter the boutique
· Listen attentively to clients' needs and direct them to available sales advisors
· In case of a wait, know how to keep the client patient, distribute online appointment cards, and communicate about the store’s flow
· Over time, be able to recognize regular clients
Service aux clients:
Depending on the traffic and activity peaks in the boutique
· Ensure follow-up with clients waiting for assistance
· Offer a drink, and seat clients in an appropriate space while they wait
· Take clients' contact details so they can be reached later
Team Collaboration:
· Assist with managing appointments
· Work closely with the sales manager and advisors to ensure smooth service
Profile:
· Excellent interpersonal skills and a sense of service; initiative, autonomy, discretion, and the ability to work in a team are key to success in this role.
· French, English, and Flemish spoken in the Boutique.
· The internship requires wearing a uniform while in the boutique. Personal presentation must be neat, in line with the House's standards.
Interested?
We would like to receive your motivation letter and cv. Applications without a motivation letter will not be processed. If we see a match, we would like to get to know you better. To avoid mutual disappointment, we would appreciate you only respond if you meet the profile.
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.