M365 Administrator

Job description

Position Description:

Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: M365 Administrator
Position: M365 Administrator

Experience: 9 – 11 Years

Category: IT Infrastructure

Main location: Bangalore

Position ID: J0526-0851

Employment Type: Full Time

Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.

Job Description:
. Minimum 9 - 11 years of experience in handling Microsoft Exchange servers/M365. Should possess strong experience in troubleshooting Exchange server and DAG issues Knowledge on AD/DNS/ADFS & Mail archiving solution Should possess experience on Exchange restoration and Upgradation DKIM (Domain Keys Identified Mail) experience DMARC (Domain-based Message Authentication, Reporting, and Conformance) experience General security and encryption of emails Proofpoint knowledge Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emergency Changes Participate in Problem Management review meetings and provide root cause analysis Ability to handle and drive Incident Review bridges by identifying potential Problems; recommend solutions to be implemented Responsible for SLA compliance & Availability of Services Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders Good knowledge on ITIL process Technical Certification a must on MS Exchange and O365 Possess ITIL certification On call schedule and week end change schedule participation Flexible to work on 24/7 rotational shifts Knowledge of legal searches and reporting PowerShell scripting knowledge Familiar with Azure AD/Dirsync Should have Exchange migration knowledge, migrating from legacy to latest Exchange version. Knowledge in supporting Microsoft 365 services as Exchange Online, Microsoft Teams, SharePoint Online and OneDrive for Business. Knowledge in Azure AD Connect Managing Exchange Online Mail flow , Connector, Accepted domain, Remote Domains Knowledge in Managing Exchange Online Protection Managing SharePoint Online Sites, Hub sites and Permissions, Quota. Managing Term store Managing OneDrive Quota, Delegation and troubleshooting. Knowledge in Managing Microsoft Teams Chat/Channels and Monitoring. Knowledge in Managing Microsoft Teams Policies. Knowledge in Managing Microsoft Teams Meeting and Audio conferencing. Knowledge in Managing Microsoft Teams App. Knowledge in Managing Microsoft COPILOT Knowledge in Managing Power Platform Administration

Life at CGI:
It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team, one of the largest IT and business consulting services firms in the world

Skills:

·  English
·  MS Office365
·  MS Outlook
·  Azure Cloud
·  Exchange Server
·  MS Power Platform

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.