PFE Internship - PDW Ops Admin

Job description

*

CONTEXT

AXA Group Operations - AXA Group's Operational Centre of Excellence.

At AXA, our mission is to empower people to live a better life. Through innovation and execution, we must move from being a payer to a trusted partner in our customers' lives. The concrete objectives of the group's activities are to create value for the global AXA organization, to collaborate with the Business Innovation Group to encourage innovation and integrate simplicity and empowerment into our contribution to AXA's mission and strategy.

AXA Group Operations is the AXA Group's operational centre of excellence in more than 18 countries. Operating in the fields of IT (Information Technology), Data - Innovation, IT Security, Finance, Procurement, Transformation and Outsourcing, we support the Group's strategy: Becoming an innovative customer driven - tech-led company.

DESCRIPTION

As an integral part of the Human Shared Service Center, the main mission of the PDW Operations Officer will be to support the Personal Development & WellBeing (PDW) team and all AXA Group Operations employees in the deployment of appropriate training and development solutions..

MISSION

Scope : Global

Main tasks:

Administrative management of training

<-- [if supportLists]-->· <--[endif]-->Enter and track training purchase requests and training budgets.

<-- [if supportLists]-->· <--[endif]-->Make registrations with training organizations.

<-- [if supportLists]-->· <--[endif]-->Make support requests to optimize the training budget.

<-- [if supportLists]-->· <--[endif]-->Communicate on the different training solutions offered by the L&D team.

Management of the Learning Management System (LMS)

<-- [if supportLists]-->· <--[endif]-->Create events, sessions and training objects in the LMS.

<-- [if supportLists]-->· <--[endif]-->Publish consistent activity reports for HR, L&D, and operational teams;

<-- [if supportLists]-->· <--[endif]-->Post trainings assessment forms analysis.

<-- [if supportLists]-->· <--[endif]-->Perform data quality check and solve data issues.

<-- [if supportLists]-->· <--[endif]-->Connect with local administrators on best practices<-- [if supportAnnotations]-->.

<-- [if supportLists]-->· <--[endif]-->Ensure the training offer to be accessible for all.

Learning & Development Advisory:

<-- [if supportLists]-->· <--[endif]-->Arbitrate individual applications for training in line with the country's and/or division's strategy.

<-- [if supportLists]-->· <--[endif]-->Conduct individual training need <-- [if supportAnnotations]-->analysis interviews.

<-- [if supportLists]-->· <--[endif]-->Propose appropriate development solutions.

<-- [if supportLists]-->· <--[endif]-->To be a force of proposal to the PDW team to improve the employee experience.

<-- [if supportLists]-->· <--[endif]-->Accompanying the PDW team in development needs assessment discussions.

Desired profile

Qualifications :

REQUIRED PROFILE :

· Bac+4/ 5

· 2 years’ experience in HR/Learning

· Fluent in French/English

· Project Management certification preferred.

SOFT SKILLS :

· Ability to learn quickly, analytical skills, intellectual curiosity

· Autonomy, responsiveness, flexibility, dynamism and rigor

· Good interpersonal skills, team spirit and sense of service

· Active listening and attention to detail

· Problem Solving, People oriented

· Good presentation & negociation skills

TECHNICAL SKILLS

· Comfortable with numbers, monitoring KPI indicators with advanced level in Excel to produce regular reporting.

· Familiar with adult learning methods and talent development.

TRANSVERSAL SKILLS :

· Change management

· Stakeholders management

· Collaborative working

· Customer oriented