SURETY - SME Contract and Bond Officer in GCC Bucharest

Job description

What you do

Responsible for timely execution of  the Surety SME Contract management for the product KTV Smart and tasks within the bond management process.

KTV Smart:
• Update contract system, after a new contract was created
• Creation of credit limit notifications, if necessary
• Execute CARA (sanction) checks on refused bonds
• Manage address or admistrative data changes in existing contracts
• Terminate contracts (cancellation by clients or AZT (e.g. not paid premium or decrease of creditworthiness)
• Treatment of invoicing issues like the initiation of the debt collection process

Bond Management:
• Release of standard bonds after termination
• Cancel contracts and create credit notes
• Booking of simple bonds (in case of technical issues)
• Answering of simple requests by clients (e.g. copies of invoices/bonds)

• Response to queries in a timely and efficient manner to promote a customer-oriented culture in Allianz Trade
• Prepare recurring and ad-hoc reports as per agreed timeline, to facilitate end markets’ review and analysis
• Ensure KPI figures are met as per agreed SLAs
• Offer support to new team members and share knowledge and best practices

What you bring 

Educational requirements

• Commercial education

• Banking/Insurance knowledge would be a plus

Knowledge of IT systems:

• MS Office applications (Outlook, Word, Excel)

• We value candidates who can combine their Artificial Intelligence knowledge with creative problem-solving skills to deliver innovative solutions.

Knowledge of English

 • Good English level required 

Business expertise:

• Experience in Surety, banking or financial industry would be a plus 

Interpersonal skills:

• Problem solving skills 

• Team player

• Ability to work under tight deadlines and in changing environment

• Able to work autonomously 

• Supporting team members

• Communication ski

• Looking for candidates who possess a basic awareness of Artificial Intelligence technologies and are enthusiastic about learning and integrating AI into everyday business processes.