Policy Administration Officer

Join our dynamic team as a Policy Administration Officer, where you will play a crucial role in ensuring the effective execution of tasks related to PA Contract management. You will be part of a collaborative environment, delivering high-quality services and driving improvements in processes and organization. 

What you’ll do:

• Manage contract processes, including initiation, amendments, renewals, and terminations.
• Handle premium base chasing and addressing second-level customer requests.
• Identify potential improvements in processes and organization, and report to the team leader.
• Conduct quality control to maintain data accuracy and integrity.
• Participate in projects and sales preparation activities.
• Collaborate with other departments to resolve policy-related inquiries and issues.
• Train new joiners to the team and ensure correct processes and policies are applied. 

Who are you: 

• Proactive team player with excellent communication skills.
• Capable of supporting team members and engaging in commercial contacts.
• Possess knowledge in credit insurance and PA processes.
• Comfortable working with various IT satellite systems and Microsoft Office Suite. 

What we offer: 

• Competitive salary and benefits with a personal bonus.
• Flexible working hours with the possibility to work from home.
• A rewarding career with plenty of growth opportunities.
• An international and multicultural environment.
• A workplace where horizontal and international mobility is strongly encouraged. 

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