Financial Professional Specialist 4 – A-List

Job description

Minneapolis, Minnesota
FunctionalArea

Customer Service
ContractType

Full Time
HierarchyLevel

Professional
Posting

55897592
JobID

C2EBDE1DCF021ED8BD8222808BCED8ED
JOB PURPOSE/ROLE

KEY RESPONSIBILITIES

-Respond to and complete a variety of complex customer service phone calls following established practices and standards by applying knowledge of Allianz business, products and procedures. Demonstrates expert level knowledge of systems and tools by quickly using them to locate correct responses to customer questions. Drives business results by providing customized and personal service and driving customer loyalty.
-Review, research, problem solve, and take action by appropriately responding to, validating, and/or approving varied, highly complex requests to achieve successful business outcomes.
-Lead and/or participate in team and department projects. Participate in special assignments as required to meet business needs.
-Mentors and provides coaching to other less experienced employees.
-Participate in on-going training programs or on-the-job development to further learn the business, products, and customers, as appropriate.
KEY REQUIREMENTS/SKILLS/EXPERIENCE

Experience and Education:
Minimum Requirements:
-2-3 years' experience required in multiple areas in Allianz Operations
-Two year degree required: Business or equivalent experience
-Securities licensing may be required or preferred depending on direct and/or indirect involvement with
securities-related activities. If licensing is required or permitted, the deadline to obtain is 6 months from the date the securities related activities commence.

Preferred:
-4-5 years' experience preferred: In multiple areas in Allianz Operations
-Four year degree preferred: Business or general education
**If Securities licensing is required as outlined above, the deadline to obtain is 90 days from the date
Variable-related activities commence.
ADDITIONAL INFORMATION

At Allianz, we foster a workplace where every person feels welcome, connected, and valued.
REFERENCE CODE:

AZ55897591-E


Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers' trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.

Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.


Retiring with financial security. Living life with confidence. At Allianz Life®, every employee knows these are the things that matter. To do what matters means giving employees the tools and opportunities they need to create innovative, industry-leading products, to discover and embrace new trends, and to strengthen the customer experience. As a company, it means creating a culture that is inclusive, where doing the right thing comes naturally, and promoting an environment that develops talent, seeks excellence, encourages smart risks, and recognizes and rewards people for their performance. Doing what matters for employees helps everyone focus on doing what matters most for our customers. Allianz Life. What you do here matters.


Why Allianz Life®? Because we hire people who are dedicated to doing what matters and we give you the quality training, support, and advancement opportunities you need to succeed. As a company known for its financial strength, we offer generous benefits, have a strong commitment to community involvement, a collaborative culture, and a unique level of energy. The result is engaged and more productive employees. From the very first day you join our team, you will know that your contributions are valued. We practice True Balance at our campus by providing a fun work environment, an on-site child development center, a fully staffed fitness center, and a variety of meal options in both our full-service cafe and bistro. And all medical, dental, and retirement benefits are effective the first day you join Allianz Life, so you can focus on what truly matters.

An equal opportunity employer.