Case Manager Level 2

Job description

Case Manager Level 2 | Personal Injury | Melbourne   

 

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

 

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

 

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

 

Let’s care for tomorrow, so we can create a better future together, for everyone.

 

We are looking for a Case Manager Level 2 based in our Melbourne office. 

 

You'll be responsible for:

·  Proactively managing claims within delegated authority level to achieve the most cost-effective outcome within the framework of the legislation, identifying and managing return to work barriers on individual claims
·  Providing a high level of customer service by focusing on delivering solutions that meet customer needs and expectations
·  Ensuring the correct determination of liability and compensation entitlements utilising WorkSafe tools and internal resources
·  Keeping up to date with legislative amendments and their practical application

 

About you:

·  Experience working within a Workers Compensation environment
·  Ability to work effectively within a team environment
·  Strong work ethic and time management skills
·  Excellent customer service skills and the ability to handle difficult conversations.
·  Familiarity with MS Office Products, Novus & Acction

 

What's on offer:

·  Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
·  A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
·  An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
·  Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
·  insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.

 

About Allianz

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.  We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

 

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

 

Join us. Let’s care for tomorrow. www.allianz.com.au/careers