IM Local Support Engineer

Job description

Job Description:

Information Management Local Support Engineer

Airbus Defence and Space is one of the three Divisions of the Airbus Group and Europe’s Number 1 defence and space company. It is the world’s second largest space company and one of the top 10 defence companies globally. Airbus Defence and Space develops and engineers cutting-edge and peerlessly reliable products in the field of defence and space. Its defence and space technologies enable governments and institutions to protect natural resources, societies and individual freedom.

www.airbusdefenceandspace.com

 

Interest group:                                      

System Admin/ IT Admin/ IT Support

Contract type/working time:                   

Permanent/Fulltime

Working experience:                             

2-3 years in a technical related domain with experience in a customer oriented environment.

We are looking for an Information Management (IM) Local Support Engineer to become part of the Airbus Defence and Space Romania team.

The mission of the Information Management Local Support Engineer is to ensure the operation of the Airbus Defence and Space Romania IM service acting as a point of contact for IT support relevant issues.

Responsibilities:

· 
Provide infrastructure support: hardware, software, network equipment printers/scanners used by the local entity, including delivery, installation, configuration, backup, troubleshooting and follow-up.

· 
Proficiency in installing, configuring, and maintaining physical hardware.

· 
Assure local user support in time and in quality according to company’s standards, policies & processes

· 
Implement local business requirements.

· 
Asset Management - manage and monitor local IT inventory

· 
Act as local/on-site contact point for Service Desk and second line support engineers

· 
Build and develop effective cross-functional team working

· 
Based on business needs, travel within and outside the country may be required

Requirements:

Specific knowledge and skills:

· 
Good verbal and written communication skills perform tasks with high regards to details.

· 
University studies, ideally in a technical domain.

· 
Proven experience with Microsoft OS (Windows 10 & 11).

· 
Customer orientation, focused on IT Service Delivery.

· 
+1 years proven experience working within a customer oriented environment.

· 
Strong written and verbal communication skills in English.

· 
Strong motivation and willingness to expand knowledge.

· 
Well organised person with the ability to stay focussed on different tasks and use his time, energy, strength effectively and efficiently in order to achieve the desire outcome.

Competencies:

· 
A detail-oriented person

· 
Customer focus

· 
Stakeholder management

· 
Team work

· 
Reliability and ownership of own contribution

· 
Drive quality initiative

· 
Strong service orientation and delivery focus

· 
Integrity and professional ethics

· 
Well-organised person

· 
Working in a multicultural environment / as part of a team

What do we offer you?

· 
 A great place to develop your career

· 
 Exciting and meaningful projects

· 
 Continuous education and training

· 
 A motivating salary and a comprehensive package of benefits

· 
 Performance related bonus

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Defence and Space Romania SRL

Employment Type:
Permanent

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Experience Level:
Entry Level

Job Family:
Digital

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to  emsom@airbus.com .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.