Service Coordinator

Job description

Job Opportunity: Service Co-ordinator

Contract Type: Permanent

Annual Salary: £25,000

Driving Required: No

Working Pattern: Full Time

Our client, an industry specialist in providing end-to-end solutions, is seeking a proactive and customer-focused Service Co-ordinator to join their dedicated team. As a Service Co-ordinator, you will play a vital role in ensuring the efficient planning, coordination, and delivery of field engineer activities to meet KPI targets.

In this role, you will have the opportunity to:

·  Schedule preventative maintenance visits, reactive calls, and remedial works to optimise engineer utilisation and deliver exceptional customer service.

·  Collaborate with customers and engineers to maximise productivity and resolve queries promptly.

·  Book visits efficiently, following company procedures, to ensure excellent engineer utilisation and customer satisfaction.

·  Manage subcontractors, ensuring compliance with company standards and timely delivery of services.

·  Maintain accurate engineering data and provide support to other departments as needed.

To succeed in this role, you should have:

·  Excellent communication skills to interact fluently with customers, manufacturers, and internal staff.

·  The ability to prioritise workloads, meet deadlines, and work effectively as part of a team.

·  Strong IT skills, including proficiency in Word, Excel, and Outlook.

·  A customer-centric mindset, delivering quality service consistently.

·  Resilience, flexibility, and adaptability to thrive in a fast-paced service environment.

In return, our client offers:

- Competitive salary: £25,000 per annum

·  Exciting career growth opportunities within a well-established organisation

·  Ongoing training to enhance your commercial and technical competencies

·  A positive and inclusive work culture, where your contributions are valued and appreciated.

·  The opportunity to make a difference and provide peace of mind to customers through our client's cutting-edge solutions.

Don't miss this amazing opportunity to join our client's dynamic team as a Scheduler! Apply now and let your career soar to new heights!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.