Talent & Culture Coordinator

Job description

Job Description

·  Communicate and support company policies & procedures to maintain high employee morale and motivation, and ensure an atmosphere of participative management.
·  Ensure optimum service through the effective communication of policies and procedures to all employees.
·  Assist the Talent & Culture team  to plan, manage, coordinate and participate in personnel activities of all the departments
·  To recommend, implement, formulate and execute organizations policies, procedures, rules, regulations and programs for all the employees
·  To assist the Talent & Culture Manager in ensuring that the Personnel functions are carried out effectively and professionally, resulting in a highly motivated, flexible and multi skilled workforce.
·  Any matter which may effect the interests of the hotel should be brought to the attention of the Management
·  Assist the Talent & Culture Manager to develop an annual and long-term Human Resources plan that identifies the organizations Human Resources agenda as a component of the organizations overall Strategic Plan.
·  Identify Human Resources strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.
·  Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
·  Develop and maintain effective relationships with all the departments.
·  Respond to queries by resolving issues in a timely and efficient manner.
·  Ensure that the team has been trained for all safety provisions.
·  Ensure that all personnel are kept well informed of department’s objectives and policies.
·  Motivate and develop team to ensure smooth functioning of the department and promote teamwork.
·  Promote and manage a positive and productive work environment by working with the management team to provide clear communication and fair and timely evaluations of the team.
·  Ensure compliance of employees with established procedures and practices.
·  Resolve employee’s issues and inquiries.
·  Provide a positive work environment by consistently facilitating open, two-way communication and resolving all employee relations issues in a timely manner.
·  Monitor employee turnover and react appropriately to improve retention.
·  Ensure compliance to standards, policies and procedures of the organization.
·  Administer the various processes, for the employees, in coordination with the Talent & Culture department.
·  Coordinate recruitment and selection process in partnership with the Talent & Culture Manager.
·  Monitor staffing/scheduling program of the employees and ensure the proper execution in order to provide an appropriate level of service to customers and employees

 

Qualifications

Qualifications:
- Education: Diploma in Office Management, Human Resources, or a related field. A certificate in Human Resources is preferable.
- Experience: Previous experience in a similar role within a hospitality or HR environment is desirable.
- Skills:
  - Excellent planning and organizational skills.
  - Strong interpersonal and communication skills.
  - Ability to manage multiple tasks simultaneously.
  - Proficiency in using HR software and tools.
  - Attention to detail and accuracy.
  - Ability to work in a multicultural environment.