Spa Therapist

Job description

Company Description

The iconic  Queen Elizabeth II (QE2)  is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE. 

Job Description

Spa Treatments

·  Perform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs.
·  Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.

Guest Experience & Care

·  Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized.
·  Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.

Operational Support

·  Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times.
·  Monitor and maintain spa supplies and equipment, reporting needs to the relevant team.
·  Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.

Team Collaboration

·  Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests.
·  Participate in training sessions and team meetings to enhance skills and align with the hotel’s standards.
·  Observe all brand/operating standards .
·  Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to the reporting manager immediately.
·  Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
·  Perform any other duties and responsibilities that may be assigned.

Qualifications

·  Certified as Spa Therapist
·  With 2-5 years of experience in the same field in hotel industry
·  With good English communication skills
·  With pleasing personality and a well focused individual
·  Able to handle pressure at work and capability to multi-task