People & Culture Manager

Job description

Company Description

We are seeking an experienced  People and Culture Manager  for  The Hoxton, Madrid. 

The Hoxton is coming to Madrid, a vibrant city of historic streets, buzzing plazas, creative energy, and a lively food scene. Located centrally on Plaza de Santa Ana, the hotel will feature 192 guest-rooms across five classic Hox categories, an open-plan lobby with all-day coffee, rooftop bar Cayo Coco for sundown cocktails, authentic Italian restaurant Bambini Club, and The Apartment - The Hoxton’s signature meeting and event space. 

More about us… 

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces 

What’s in it for you… 

·  The opportunity to work with an exciting new hospitality concept in Madrid and have a real impact on its success.
·  Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. 
·  The chance to challenge the norm and work in an environment that is both creative and rewarding. 
·  Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. 
·  Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!). 
·  A competitive package and plenty of opportunity for development. 

Job Description

What you’ll do… 

·  Be a true partner to the business for anything that relates to looking after their teams, providing advice & guidance. 
·  Implement and manage our policies, processes, and procedures, ensuring we are compliant with local employment law in all areas. 
·  Position our brand as an employer of choice through effective recruitment strategies that attract talent and build a talent pool for effective succession planning within the business. 
·  Work with heads of department on putting in place development opportunities & paths for the team, with input from our Director of L&D. 
·  Keep the culture of the hotel alive by embedding The Hoxton values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team. 
·  Drive our talent review process from coffee chats, annual reviews through to talent and career management. 
·  Lead activities under “Do More”, our global initiative to work with local charities & community projects in the cities we call home. 
·  Support managers on employee relations and performance management cases. 
·  Work with the central team on European/Global projects and rollouts. We want to hear your ideas and get your input on how to design effective initiatives and deliver innovative solutions. 

Qualifications

What we’re looking for… 

·  Individuals. You’re looking for a place where you can be you; no clones in suits here. 
·  Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. 
·  You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. 
·  You’re not precious. We leave our egos at the door and help get things done. 
·  You’re up for doing things differently and trying (almost) everything once. 
·  If we got stuck in a lift together, we’d have a good time and share a few laughs. 
·  You want to be part of a team that works hard, supports each other, and has fun along the way. 
·  You'll come with 2+ years’ experience across all aspects of human resources within the hospitality industry. 
·  If you’ve previously opened a hotel that’s a big plus; you’ll need to be comfortable recruiting high volume. 
·  You’re passionate about bringing out the best in other people and are full of ideas you want to try in achieving that goal. 
·  Experience dealing with legal and performance issues.