Night Manager

Job description

Company Description

Lead the hotel’s overnight operations with pride — ensuring a seamless, secure, and quietly luxurious experience that honors both our guests’ comfort and the hotel’s elevated standards.

Job Description

Ensure the smooth and efficient running of the Hotel's overnight operation, while maintaining luxury standards for guests and holding responsibility for the safety and security of the property.

·  Complete thorough audits of all daily revenue and postings, making the necessary adjustments to ensure accuracy of reporting.
·  Collate paperwork for departures, including credit card and company charges to be forwarded to Accounts department.
·  Ensure the safety and security of the property and the smooth and efficient running of the Hotel's overnight operation.
·  Carry out reception duties in case of any late arrivals or early departure, taking future reservations or answer guest’s inquiries.
·  Co-ordinate and lead the activities of the night team members.

Qualifications

Harness your  luxury attitude , with  humble excellence , a  distinguished presence , and elevated  emotional intelligence . Your  pride  and  passion  will be complemented by:

·  Minimum 3 years experience in a similar role;
·  Knowledge of Opera or a similar property management system;
·  Up-to-date Manager Certificate, and First Aid Certificate;
·  Full, clean New Zealand driving license;
·  Ability to train and develop team members;
·  Appetite for continued growth and professional development.

Additional Information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities:

·  We offer  competitive pay  with a favourable  night time allowance  rate, plus  benefits  including daily staff meals and dry-cleaned uniform and laundry allowance, anniversary stays with F&B credit to enjoy.
·  Build your career with the  New Zealand Hotel of the Year 2024.
·  Receive  unparalleled training , development and support from Accor leadership training programmes.
·  Discounted Hotel stays , food and beverage rates and Spa treatments, worldwide - for yourself and for friends and family, across our entire network.
·  Be part of a well-established hotel with a strong reputation for providing exceptional service.
·  Ongoing reward and recognition  incentives  and awards.
·  Opportunities for further  development  and worldwide career  progression  within Accor.
·  Refer a friend  incentive
·  Supportive  and friendly working environment.
·  Free  gym  access plus  ski  hire during the winter.
·  EAP , well-being and mental health supports available,  progressive policies , including 12 weeks paid parental leave, and rainbow inclusive policies and practices.
·  Take part in  social activities  and  community involvement initiatives  through the year.

 

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.