Marketing & Communications Manager

Job description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Primary Function:

·  Achieve daily targeted number of sales calls with effectiveness
·  Develop business leads for the Hotel on a weekly basis
·  Prepare monthly list of accounts to penetrate for the following mont
·  Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
·  Prepare monthly action plan for main market segment
·  Perform monthly review account profile on room nights production and average rate
·  Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
·  Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts
·  Update management on VIP arrivals, meet and greet accordingly
·  Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
·  Conduct negotiations to achieve the best profit and rates for the Hotel
·  Attend hotel clients and local community business events to network and maintain high visibility
·  Update Director of Sales & Marketing on market trends and business leads
·  Interview, select and recruit direct reports
·  Identify and develop team members with potential
·  Conduct performance review with the team
·  Constantly monitor team members’ appearance, attitude and degree of professionalism
·  Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Qualifications

·  Diploma in Tourism / Hospitality Management/ MBA
·  Minimum of 2 years of experience in a similar capacity with proven track records
·  Excellent reading, writing and oral proficiency in English language
·  Proficient in MS Excel, Word, & PowerPoint
·  Strong leadership, interpersonal and training skills
·  Good communication and customer contact skills
·  Service oriented with an eye for details
·  Ability to work well in stressful & high-pressure situations
·  A team player & builder
·  A motivator & self-starter
·  Well-presented and professionally groomed at all times