Mansion Upkeep Ambassador

Job description

Primary Responsibilities

·  Clean and maintain areas of responsibility according to standards and procedures
·  Replenish guest supplies and ensure that guests requests are promptly attended to
·  Report damage or malfunction in hotel rooms/areas to Supervisor
·  Maintain equipment in a proper state of cleanliness
·  Maintain a section room report as well as a daily productivity report
·  Reports lost and found articles to the housekeeping office immediately
·  Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
·  Report unusual behaviour/activities in guestroom, floors/ public areas to Supervisor
·  Record room status in allocated section accurately
·  Carry out valet services when required (e.g. delivery of linen, processing laundry orders)

Competencies

·  Service oriented with an eye for details
·  Ability to work effectively and contribute in a team
·  Self-motivated and energetic
·  Must be well-presented and professionally groomed at all times ","datePosted":"2020-12-19T08:07:25.425Z