Laundry Attendant - Guest Laundry & Dry Cleaning Experience

Job description

 

Raffles Hotels & Resorts is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.

We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.
 
If you are looking for a dynamic environment for growth, please join us as :

Laundry Attendant - Guest Laundry & Drying Cleaning
 

Summary of Responsibilities:

To provide guests and staff laundry services that meets Raffles Standards.

• Process laundry by either washing, dry cleaning or pressing

• Follow procedures for the above processes as established by the  Laundry Manager

• Carefully use of laundry chemicals, solvent and spotting chemicals as instructed

• Mark all items for laundering paying attention to room numbers and sequences

• Pay particular attention to any items requiring pre-wash soaking

• Weigh all laundry prior to loading into machines

• Use laundry equipment as instructed and maintain them in a proper state of cleanliness

• Attend daily briefings with Supervisor and accomplish daily  tasks as instructed

• Report to supervisors any stained or torn guest and staff laundry before beginning process of   cleaning. Also report any items left in pockets or any jewelry on clothing

• Ensure all guest requests and instructions are adhered to. E.g. fold in trousers. Light starch,   shirt folded etc.

• Ensure working area is kept clean and organized

• Present guest and staff laundry as instructed

• Adhere to personal grooming and hygiene standards

• Attend meetings and training sessions as required

• Carry out valet services as needed including delivery of linen

 

Qualifications:

• Average reading, writing and oral proficiency in English

• Must be well-presented and professionally groomed at all times

• Strong interpersonal skills and attention to detail

• Minimum 2 years experience in a similar capacity in the hospitality industry