Housekeeping Supervisor

Job description

Company Description

Work your way to Manukau! 

The Sebel Auckland Manukau is a stylish and convenient luxury property. Nestled in the heart of Manukau, just a short 15 minute drive from Auckland Airport and within walking distance of New Zealand’s largest theme park, Rainbow’s End. With easy access to Auckland City, The Sebel Manukau is the ideal base for both business and leisure travellers. We are a small, friendly group of unique individuals who encourage each other to be welcoming, authentic and inclusive in order to create a positive work environment. For our guests, our aim is to always strive for the highest standards of service in order to give them the very best experience, every time they walk into our hotel. 

Job Description

You are at the heart of the hotel! As a Supervisor, you will take ownership of our team, daily targets and ensure that our guests are provided with a clean, comfortable space and be a part of creating a memorable experience for every guest.

In this role you will be...

Leading and supporting our team to achieve daily targets.

Inspecting all assigned guest rooms to Accor standard.

Cleaning of guest rooms and/or public areas. 

Taking initiative to add a personalized experience for our guests.

Taking ownership of guests’ privacy and belongings, while ensuring exceptional service.

Qualifications

What will you bring to the role?

Previous leadership experience in a similar role for a minimum of 18 months in a hotel or similar environment is preferred.

Reliability and punctuality with excellent personal presentation. 

Great use of initiative and drive. 

A friendly, helpful and positive attitude. 

Confidence and comfort working autonomously and as part of a team. 

Be available to work on a rotating roster over 7 days a week including public holidays. 

Good communication skills both written and verbal. 

Additional Information

·  Learn your Way  - Access to our Accor Academy so you can earn while you learn!
·  Work Your Way  - Flexibility to ensure a work life balance!
·  Incredible Accor  Heartist Benefits  - including discounted Food & Beverage + Accommodation Worldwide
·  Accor's  refer-a-friend  bonus
·  Access to our  Employee Assistance Program
·  Uniform provided and laundered 
·  Meals on shift 

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.