Housekeeping Attendant

Job description

Job Description

·  The comfort and cleanliness of assigned guest rooms and general guest areas are ensured according to the planned schedule.
 
·  Duties are carried out according to a shift system, with tasks being fulfilled based on the changing shifts throughout the day.
 
·  Rooms and general areas are cleaned using the same method at all times, as required by hotel standards and specified procedures.
 
·  General cleaning is performed whenever instructed by the Assistant Housekeeping Manager or Floor Supervisor.
 
·  The Daily Room Responsibility Report is completed after each room is cleaned when working on floors.
 
·  While cleaning a guest room or providing turndown service, the door is kept open and the "Room Being Cleaned" sign is placed on the door.
 
·  The storage area is organized by arranging towels, linens, guest supplies, and cleaning materials before the shift ends to prepare for the next day.
 
·  Supplies are collected from storage rooms quietly to avoid disturbing guests.
 
·  All trays and room service carts are transported from the corridors to the service area.
 
·  If a "Do Not Disturb" sign is displayed on a room door during cleaning rounds, no knocking is done, and the Floor Supervisor is immediately informed to initiate the relevant procedure.
 
·  Belongings left behind by guests in vacated rooms or other general guest areas are reported to the Housekeeping Office and delivered with a record at the first opportunity.
 
·  Guest laundry items left in a room for cleaning are immediately reported to the Housekeeping Office.
 
·  Missing guest or cleaning supplies from the storage area are reported to the supervisor.
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·  The Floor Supervisor is informed about stained curtains needing replacement, sofas requiring cleaning, torn items needing repair, and any technical issues to be resolved.

 

 

Qualifications

·  Knowledgeable about cleaning and hygiene rules
 
·  Careful, meticulous, and responsible
 
·  Physically resilient, able to stand for long periods
 
·  Team player, friendly, and with strong communication skills
 
·  Flexible and adaptable to shift schedules and working hours