Head Waiter

Job description

Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE  25h TRIBE.

Job Description

How does your working day look like …

 

·  Directing and delegating tasks and giving instructions to the team during the shifts.
·  Checking preparations before and during the shift.
·  Ensuring the progress and delivery of tasks and making sure quality standards are met in doing so.
·  Train, motivate and evaluate new and existing staff.
·  Promote up and cross selling to the associates.
·  Respond to guest complains and questions in a timely manner.
·  Evaluating the staffing requirements per shift and also make decisions when staffing requirements change during the shifts.
·  Working together with other departments to supervise all tasks to be done in an efficient and timely manner.
·  Keeping the supplies and stock up to requirements, including advising the restaurant manager on the required materials.
·  Working along in the shifts, being knowledgeable about all products to answer the questions of both guests and staff.
·  Working together with the entire F&B management on new ideas and improvements for the department.
·  Checking bills, table progress, preparations, waiting time for food and drinks to prevent mistakes.
·  Supervising the restaurant opening and closing procedures.
·  Doing proper shift handovers to inform colleagues about what happened in the shift and what is important for the rest of the day/week.
·  Inform the management of any visit of VIP guests to the outlets.
·  Ensure that menus are handled properly and replace damaged or outdated materials.
·  Being aware of the health and safety requirements for the department and making the associates aware of those.
·  At all times keeping good communication with the kitchen about changes, dietary requests, VIPs etc.
·  Ensuring daily briefing and allocations gets done and all records kept on file.
·  Ensure all staff are following HACCP and Hygiene standards at all times.

Qualifications

Your personality counts more than your CV …

 

·  You’ve gained management experience in a similar role, and can speak English fluently
·  You can inspire your fellow staff just as you can inspire your guests. On top of this you find it easy to communicate with charm, even if it’s sometimes tricky
·  You’re passionate about good food and drinks, and enjoy discovering new concepts
·  You’re a doer – and even if you do it wrong sometimes, you openly admit it
·  You’re not just bringing your abilities, but also your character

Additional Information

What’s in it for you …

·  Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
·  Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
·  Benefit from great offers from our numerous cooperation partners
·  Be part of our hilarious staff parties and much more...