Handyman

Job description

Company Description

HYDE Johannesburg Rosebank is a unique opportunity to experience a one-of-a-kind lifestyle hotel brand.

The hotel is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 131 rooms with natural textures and artisan touches.

The hotel boasts a range of luxurious rooms each meticulously designed to provide the utmost comfort and style.

Job Description

General Responsibilities

·  Ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced/refurbished as required
·  Perform preventative maintenance, installations, repairs and troubleshooting on refrigeration and electrical systems and general facilities
·  Perform rotation cleaning duties as required
·  Report any accident, or damage to equipment immediately
·  Ensure that the facilities and equipment are continuously in good repair and safe for human use
·  Responding to breakdowns timeously

Customer Specific Responsibilities

·  Ensure guest satisfaction by performing such duties as attending to their requests and inquiries courteously and efficiently
·  Ensure that all logistics duties are performed and completed with minimal interruption and inconvenience to guests, and the service operation
·  If spoken to acknowledge guests using the appropriate levels of discretion and the correct forms of address
·  Report or hand in any property belonging to the guest left lying open in the room
·  Ensures that areas where jobs are undertaken are left properly clean and ready for use
·  Always display a polite and gracious manner.

Quality Specific Responsibilities

·  Comply with and apply all relevant quality standards, policies, processes, rules and procedures
·  Follow the established sequences of logistics service, adjusting for the needs of operations
·  Complete any paperwork required as part of the job
·  Notice and communicate to management opportunities to further improve quality standards
·  Contribute to the implementation of on-going and continuous improvements

Facilities

·  Maintain any storage facilities to ensure they are clean and tidy
·  Be aware and familiar with operating procedures for all departmental machines, equipment and tools

Qualifications

Knowledge and Experience

·  Qualified Electrical / Mechanic or Plumber with recognised Trade Test
·  Experienced in advanced facilities and equipment maintenance practices
·  Ability to effectively communicate with others in English
·  Intermediate level equipment and facilities maintenance knowledge and application thereof through duties
·  Displays a sense of urgency and dedication to meeting the needs and wishes of others
·  Dedicated to achieving high standards by working with others in a friendly and professional manner
·  Ability to work effectively and safely when under pressure and when placed with demands

Additional Information

What awaits you...

·  The opportunity to join an international and innovative and fast-growing group.
·  The ability to challenge the norm and work in an environment that is both creative and rewarding.
·  Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
·  A competitive package and plenty of development opportunities.